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Tesco Express

31-32 Clifton St, Cardiff CF24 1LR, United Kingdom

Tesco Express
Supermarket
3.7
46 reviews
8 comments
Orientation directions
FRPV+42 Cardiff, United Kingdom
+44 345 674 6506
tesco.com
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Monday: 7–23
Tuesday: 7–23
Wedneasday: 7–23
Thursday: 7–23
Friday: 7–23
Saturday: 7–23
Sunday: 7–23
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Laura
Laura
Very helpful and friendly staff, was looking for out of stock mulled wine and the counter staff working that night made sure to fetch "Sam" who could help, Sam then dug through the back and found me a spare bottle. This shows a lot more effort than most stores on behalf of all staff helping. It's my new local Tesco so will definitely see the benefit of my continued business in future.
The Reviewer
The Reviewer
I went into Tesco with my wife and sister in law. As I walked in the security guard was stood at the doors while customers were walking up and down the aisles. He never left his spot.
When he saw us enter he started to follow us up and down the aisles and I asked him to leave us alone as we were feeling uncomfortable with him constantly in our proximity.
He wouldn't leave and kept following us so I went to find a member of staff to complain to and found the duty manager. I explained the situation and explained that it wasn't the first time he done this, as on my previous visit he did the same. I asked why, when we entered, did he follow us and not anybody else in the store at the time? (remember, he never left his station until we entered) I was told it was his job so I asked why he wasn't doing it before we came in to Tesco and got no reply. I felt uncomfortable and was intimidated as he is a well built man. As I was leaving he just stared at us so we hurried up and left.
Tesco should have people who make their customers feel comfortable not people who intimidate and follow them. I'll never use Tesco again and I'm going to phone the head office and explain the way I've been treated. I hope they find people friendly security as I feel that he does the same to others and they just haven't voiced their concerns. Sort it out TESCO.
AVOID AVOID AVOID
Gemma Sutcliffe
Gemma Sutcliffe352 days ago
Considering where the tesco is located I really found this tesco very good and the staff were so friendly
Jen pace
Jen pace1 year ago
Staff are OK but the shop is way too expensive considering the area. Only buy milk and bread everything else is extortionate.
Arun Roy
Arun Roy1 year ago
great customer service. i’m often there to collect evri parcels and the staff are so helpful, including helping me pack parcels into bags. thanks!
Ola Pearl
Ola Pearl2 years ago
Lovely place to shop for groceries and daily needs
Damien Vep
Damien Vep2 years ago
Customer service Is in the shop is absolutely shocking, they are rude and feels like they don't know what there doing. I went to buy something off the shelf as it was offer and the price was wrong. It was actually £1 more expensive than labeled.
Paul Bellot
Paul Bellot2 years ago
I like this place, all the staff are really nice. Wish they would stop the bum,s outside so bold and forward asking constantly for money all the time? They the security should stop this as it,s so off putting when your going in to buy from them and then the same one,s are asking for money again as you leave? Seriously? I know what I want to shout at them and don't and shopper,s shouldn't have to be harassed like this by tramp,s who spend everything they have on drug,s and booze and think then it,s their God given right to get it all for free from honest people? This happens all the time at Gregg's now and it needs stopping?
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