Tesco Express

Absolute shambles of a Tesco store extremely lacking in produce untrained staff dirty store in general
And worst of all are the so called security guards what a joke! Usually coked out if their heads stalk your average local shoppers with accusing states and attitude whilst there in assuming friends rob the place blind
I live 500 meters away from the store and on average spend between £25 to £30 a Day now it will be spent just around the corner in Sainsbury’s
Mostly because their in house security are so friendly and welcoming not like the drug addicted security in Tesco Wellfield Road Cardy

On two occasions I have attempted to purchase energy drinks from the store and because I have been accompanied by friends who did not have “valid” ID (I displayed an in-date 16-18 Cardiff bus pass, which included a clear photo of myself) I was refused the purchase. This “rule” is not displayed anywhere in the store and in no other store have I had such a problem, it has only been with one particular female staff member. If this is the case whereby every one who you speak to in the store needs ID then can it please be made clear. The lady who refused my purchased was very unhelpful in explaining why this purchase was not possible and simply just told me that they only accept passport/driving license which is ridiculous as we had already showed valid ID plus our college ID. Even when my friends left, which would comply by this mysterious rule she still refused. Very unsatisfactory service.

Great shop and convenient for everything that I need. But the staff are under a lot of pressure at times and have no time for me. Maybe one or two more hands would be good. If Tesco’s is struggling maybe I can give them a couple of pounds just to make life easier. Not good.

Not many staff however that said always friendly , polite and willing to help .. shelves look light of stock sometimes however that may be that I tend to use later in the day .....

You will be pushed to find a Tesco store with a floorplan worse than this. Very cramped and the use of space makes things worse. No clear area to queue causes lots of problems. Staff here try their best but are clearly overworked - personally I avoid this Tesco because of the reasons listed above. Hope they will one day update the store.

Quick visit all as one would expect

Bright, clean, but the floor plan could be better. Staff helpful. It's no longer a Paypoint, services for that have stopped

staff cant even be borthered to help tried to be nice to this 1 girl on till the attitude in there jut cause i couldent find where the marmite is