Domino's Pizza - Maidstone - Central

I order from this store every couple of weeks, always exceptionally high quality pizzas. Can be expensive so buy the right deals. They have some very good midday lunch deals too. Much easier to order from than any of the other local places thanks to excellent website and app. Usually delivers within an hour, and never have any issues. My choice - stuffed crust, scrummy with BBQ base 😍
Recently refurbished inside and looking very snazzy 👍

Friend who's lactose intolerant wanted a normal mighty meaty just with vegan cheese. Was told it's not possible which is ridiculous. Other option was to order a vegan pizza and add meat toppings which would cost an arm and a leg.

I am absolutely furious, ordered a pizza via the phone from Thomas waited an hour for delivery and called to check where our food was, the employee didn’t put the order through. Thomas puts the order through again and gives us a clarified price, which we got the exact amount of cash out for and tells us it will be 20 minutes by this point it is 10:30, when the order arrived at 11 the delivery man asks for 5 pounds more than why was told of the phone. We had no cash in the house and had got out the exact amount, the delivery driver refused us our food. Honestly a joke and completely incapable, useless staff

The 'staff' member I spoke to last night was surly and disinterested. The app failed to connect, thus no deals on offer, and I was told they couldn't help and the store price was the best they could do. £38 for two pizzas and two sides! Where do dominos get off thinking that's reasonable. Still can't get on the app. Had Chinese instead...

very bad service indeed , and youtuber, so i will report my findings, discusting chat with staff, dont care at all, manager hung up on me, worst ever in england🤢🤢🤢

They sent out wrong pizza, I called up and they sent a replacement but were rude on the phone.

Pizza doesn’t seems nice. I received different items that I ordered. They keep me waiting outside in the cold for refund until the pizza was freezing cold. And this is what I received 😂😂

One of the worse experience I had. I didn’t even eat it. Delivery was 1.5 hour late. Couldn’t track pizza, it disappeared from screen as if it is already delivered. Had to make a call and tells me 5 more minutes, waited for 15 minutes and made a call says it arrived finally. For god sake who does this to their regular customer.

Literally ruined my mood and so annoying.