Domino's Pizza - London - Bromley

Terrible,
The app said it was cooked after 5 mins and then just kept warm for over an hour whilst being prepared for delivery.
Waited for an hour then had to phone the store to ask where it was. They said it was now out for delivery.
Waited another 20 minutes for the driver to drive round with our cold pizza to make it extra cold and never got the pizza in the end.
1hr 30 wasted, no pizza and still hungry.

I would avoid using a delivery form here.
They have just lost another customer

Arrived quickly enough but the pizza looked like it had been cremated. I'd got a double decadence but the cheese had leaked out and there wasnt much of it so the base was like cardboard. I ended up binning it, worst pizza I've had in quite some time.

Terrible pizza, also won’t stop spamming me! I texted the number provided to “opt out” and message can’t be delivered
So terrible pizza and won’t stop messaging me about said terrible pizza

Good pizza I would recommend but on collection as it’s nice and hot not big fan on deliveries.

Spoke too Kirsty but she was incompetent and no help,and really could not be bothered too resolve my issue.Sad.Will use masons hill in future,refund promised not received yet.

They don’t deliver the pizzas, absolute rubbish service. Has happened twice now, had to get refunded.

Absolutely dreadful service from this branch, never ordering again.

The first pizza that got delivered was all over the place and not in the correct form (destroyed).
Spoke to the manager and she said they will redeliver and make sure this will not happen again in 15 minutes.
15 minutes passed and still nothing delivered, after waiting 25 minutes I have another delivery driver at my door who was the exact same person who delivered the first time round.
This time I opened it right infront of him, where he promised nothing will be wrong with this one, his excuse was that there was someone new at the branch. What do you know! This pizza was also destroyed and all over the place.
I called the branch up again and the manager lanette or whatever her name was did not provide any help at all, she only apologised knowing that this has happened again, did not even offer an incentive for the convenience they had caused.
I asked her for a full refund, which I am still awaiting to get.
Horrible service and horrible attitude.

Will not recommend to order from this branch as they do not look after you when they mess up an order especially when they mess up twice.

I ordered pizza from domino’s Bromley high street it took 2 hours and they didn’t deliver when I called to ask about the order first they said oh we can’t find your order after they said your order left shop 35 minutes ago, I spoke to someone called Andi which was very arrogant and unhelpful! Never order again from this store horrible service