Bolsover Express

We ordered from here by mistake thinking it was somewhere else, the food came surprisingly quick which was nice and the food was some of the best we've had from a pizza takeaway. We had a lamb donor kebab and that was definitely the best along with the pizza being the best. This will definitely replace our local takeaway :) Never left a review before but seeing how nice it was I had to.

Wouldn’t bother ordering from them, absolutely shocking behaviour for a takeaway! Ordered from just eat and food was missing, rang up to explain what food was missing to be told that I told him something different, he was that extremely rude and unprofessional on the phone trying to say I was “playing a game” no I was just trying to get what I had paid for!! Not a very professional takeaway at all! Shouting down and putting the phone down on customers especially those that are regulars well we won’t be ordering again! If you speak to customers that way I dread to think what you speak to your staff like! No fault with the delivery driver if I could give 5 stars for delivery it would be for him nothing else! Absolutely disgusting behaviour, don’t bother ordering unless you want to get accused of something all because you want what you paid money for!!😡

Absoloute cons. Doesn't state any delivery charge other than spend above 10 pounds for the area. I had a menu 3 days ago and states nothing. Had problems before with this shop and thought I would give them a second chance. Definitely not again and i would advise people to go elsewhere.

My name is summer southam I have had food from here and I feel so sick after eating is I had cowszone and the Dow was soggy it was discustain and we ordered bottle of coke and it didn’t even turn up until we rang them up again and the kabab meet was cold and we ordered cheese with it and it wasn’t even on it our review is stay away from the takeaway shop

God help you if ur order is delivered cold or the food is not right as this has just happened to us and wen I asked for a refund the verbal abuse I got was unreal!!! Discusting customer service would never order again and I didn’t get my money back!AVOID!!

Verbal abuse on the phone, like rest of the reviews. The food was that black and burnt it broke my mothers tooth! I phoned up and it is going to police and trading standards and we have screen shotted All the reviews of other people claiming they have done the same. We have the photo evidence of my mothers tooth in a bag and this is going further. Saying my mother is lying and “go to kfc next time” and that she just wanted a free pizza! Avoid avoid avoid! Hung up on me when I phoned them on my mothers behalf.

Chicken Shish kebab was lovely. They forgot our drink and we were going to ring them before we could the delivery man was back at the door with it. Lovely food and great service

Usually order once every 2 weeks, previously sent out the wrong food item, corrected by sending out a what we originally ordered.

Did the same thing again, accused me of lying about what I ordered, even though we order the same thing pretty much every time. Stated he would send out a refund with the driver at 10.30 pm, 1 hour 30 after the driver came previously. 30 minutes later the driver came back with fresh food contrary to what we asked for and the what owner stated (said he couldn't send out fresh because he was busy).

We sent the driver away and called back, owner accused me of lying again saying he never said he would give a refund for the incorrect order, was generally rude and arrogant, accused me of trying to scam him even though we are regulars. It was the same staff member that took our order as the last time the mistake occurred. Their logic was because this mistake has happened now more than once it's my fault, Generally incompetent staff.

I have reported them to trading standards.