Domino's Pizza - Mildenhall

Took over an hour before someone from the store rang to say delivery wouldn't be possible. I only ordered sides and desserts for dinner. Asked if I could collect despite paying a delivery fee but I don't drive. Refund would take several days and all other take outs shut during the hour long wait so had to go without dinner completely. I expected better from Domino's.

i would give 0 stars if i could, we ordered around 8pm and at 9:30pm we got a message saying enjoy our food but never received it, so we called to ask where our order was and we were told that they never even had our order and gave us a corporate number to call so we called and they said that our order says delivered so we tried to call the store back and then got hung up on!! then we received our food at 10pm and it was cold and disgusting.

Ordered two vegan pizzas and both arrived with a piece of ham on each which seemed to have been placed there on purpose.

Wouldn't answer the phone although I had been ringing for over an hour. Complained online to be told I'd be contacted after 5 days. It has now been 8 days with no attempt to contact.

I hate to write this, because I rarely give negative reviews on anything, but I've ordered for delivery from this place 2 times and both times took over 2 hours for delivery. Heed the warnings of other reviews - this place is SLOW to deliver. Beyond slow.

That said, the delivery driver was very sweet. They're clearly understaffed with drivers and it's making both the drivers and customers suffer.

Terrible service. Ordered delivery after an hour it said it had been delivered but no pizza! Took me 20 minutes of calling for someone to answer. Couldn’t wait to get me off the phone and was told it had ‘just left’ the store. Only answer was a glitch in the system. For the prices they charge the service is disgusting

Took almost 2 hours to receive my order and that’s after I called the store to see what was going on when tracking showed out for delivery nearly 40 minutes. My food arrived cold and seemed as if it had been sitting a long time. Not to mention the taste was awful. My loaded wedges were nothing but wedges and cold cheese.

Order was placed at 8:19 pm. We contacted the Mildenhall domino's branch first time just after 9pm, then at 9:32. Both times being told that the driver is on the way. Finally called at 9:45 to cancel. Male domino's member seemed confused and somewhat dismissive. He did not ask how I was being refunded, so I had to raise a PayPal case to get my refund.

Order placed at 7:20pm. Rang store at 8:30pm as app was telling me pizza was delivered and told it was out for delivery. Arrived at 8:45pm, cold. No apology from store or delivery driver. Not happy.