Domino's Pizza - Egham

After ordering a Large 13.5" pizza, I received a 12" medium pizza. Although it's in the red box suggesting its size is large, as seen from the photo, I was argued with over the phone. After a lengthy dispute, a new pizza was finally promised at the correct size. Also, if the workers from Domino's Egham is watching, how did you not notice this pizza doesn't appropriately within its container? No tip and I'm never ordering from Domino's again as mistakes like this happen profusely, from out-of-stock drinks to arguing with me over the phone.

Quoted 20-30minutes for delivery but it took an hour, pizza tracker showed delivered after 25 minutes. Wouldn’t have been a problem but the food was cold and part of the order missing. Driver told me to phone the store to get a refund. Store trying to push a voucher instead of refunding missing item. Eventually told refund will take 5-7 days but I have no faith in it ever coming through.

I just ordered from my local store and as usual I put my address and postcode in… they went to another place which doesn’t have the same postcode as me, accused me of not living where I say I do!
As a manager myself I’m actually shocked by the manager’s attitude towards me called me a lier
He said that the driver followed the postcode!
He obviously didn’t cause he went to the dogs home and I don’t live in the dogs home nor do I have the same postcode…
Shocked to say the least and will be calling until I get a refund

Pizza was a no show after an hour and a half. £25 for a single pizza went against my instincts. But even then the service was dreadful. Now I have to wait 5 days for refund. Shocking. I suggest future users read previous reviews before ordering

Rubbish.
Worst domino experience I’ve had.

Delivery took an hour. Our pizza was freezing cold when it finally arrived.

What was meant to be an easy dinner for the end of a busy day turned out to be lots of phone calls wondering where our pizza was, told bogus timings, and too much stress.

Ended up with microwaved pizza in the end. Should’ve just gone to tesco and saved ourselves £30.

Do not recommend

Atmosphere was mega as I was having a good chat with a fellow car and bike enthusiast.

Ordered in store and the pizzas were prepared really quickly. Staff were good on the front desk and patient when the children were deciding. Very good service and good quality pizzas for a decent price!

Please do not order pizza from here. Order tracker said pizza is on its way and the delivered. It was not. When called the store, after keeping me on hold said the pizza was sent 5 minutes back and it will be delivered any moment. I called back after 15 minutes I was told to again wait and then told that it could be delivered any moment. When asked about helping me out on any moment definition - I was told it could be 5 or 10 or 15 or any minutes. What shall I say.. me and my family were awaiting pizza delivery since the order tracker said it’s on the way. Very disappointing. Requested to refund, let’s see what happens.