Domino's Pizza - Hatfield

After seeing all the negative reviews for this place I thought I’d leave my experience which was nothing but positive.
I was stopping in the Travelodge just around the corner and ordered from the domino’s app. Pizza was ready at the selected time and hot and tasty. They were out of stock of one of the sauces that I ordered but the guy behind the counter was apologetic when I collected and doubled down on my alternative choice. I can only assume a lot of the negative reviews come from the delays associated with multiple home deliveries. I would have no problem eating from here again.

Double decadence was the worst Ive ever had, certainly wasn’t worth the money I spent on the complete order. Ruined my dinner personally as was the only thing I was able to eat.

Extremely rude and unhelpful staff, wish I’d had beans on toast

OMG One of the most appalling customer service situations I have ever been in. Woman behind till miserable and confrontational, felt like I shouldn't have been in there.

The worst experience for something so simple. How hard can it be to add three toppings to a pizza. Ordered in store for collection and got home to find pizza with no toppings. Call to ask for correct pizza to be delivered and end up waiting over an hour. I called again and they claimed driver called me 3 times, but didn’t think of knocking on the door. Person says what do you expect we are Domino's! Was then waiting for a new pizza and then get called asking for my full address. Sort of tells me they didnt send a pizza in the first place. Never saw the pizza and now waiting for a refund. Will not be ordering again from Doninos and will have to be Papa Johns next time!

Manager on shift this morning is extremely rude and needs an attitude adjustment and sacked. If your reading this then sort your attitude out you rude women.
Only called to see what the delay was and got sarcasm and rudeness.
Dominos - Hire staff that have customer service skills.
If you have two drivers, turn off delivery orders.
Nearly 2 hour wait for delivery

Worst experience with the store manager imran and the guy who delivered the pizzas he is so rude and not supportive

Pizza was cold as ice and hard as wood.. Domino's is just like giving wrost pizza at University of Hertfordshire stall on 25-1-2021...seen wrost pizza in life and just extracting hard earned money from the innocent students...its disgusting man

Had a delivery driver called Cristi. Ordered to the Uni and gave instructions on where to go (which every other food delivery place seems to understand) only to be given a rude phone call and told we’re in the wrong place. Then had to walk 5 minutes up the road in the freezing cold. To which we received a phone call from someone there telling us he has been waiting 20 minutes. Not only do they have poor delivery drivers with bad customer service, they also hire liars. By the time we got back to our accommodation, the food was cold and I was in the worst mood ever. Then opening it, the box was incredibly flimsy and there was food stuck to the top of the box because there wasn’t a stopper