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Domino's Pizza - Bridgend - Parc Plaza

Unit 4, parc plaza, Waterton Rd, Bridgend CF31 3XX, United Kingdom

Domino's Pizza - Bridgend - Parc Plaza
Takeout restaurant
3.5
103 reviews
8 comments
Orientation directions
FCVR+JF Bridgend, United Kingdom
+44 1656 661555
dominos.co.uk
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Fredhockridge110
Fredhockridge110
Poor customer services!

Employees hang up on complains!

Food delivered earlier than time expected, lucky to accept the delivery as we had just walked through the door! Delivery was delivered 15mins prior to allocation.

Nothing wrong with the food just poor management by staff and obviously higher management, I would suggest management need to be educated to educate staff in time management, politeness and efficiency!
Wiliam Owen
Wiliam Owen165 days ago
I waited over 2 hours for my food. I rang up and they said that we didn’t answer the door but the driver never arrived.
Hubert Skiba
Hubert Skiba226 days ago
Went in store staff arguing who will take my order… waited 15 mins still nothing ended up going subway next door… all I wanted was a bloody pizza
Nathan Williams
Nathan Williams287 days ago
The pizza was nice here, really enjoyed and very tasty. Service and delivery was good. The staff were friendly and delivery was fast.
Chris Whitton
Chris Whitton349 days ago
The second time that I have to place my order online coz your systems arent working. Get them sorted as it's a joke and I will continue writing poor reviews for you until I can go into your unit and order and pay cash, which in case you have forgotten is legal tender.
Matthew phillips
Matthew phillips1 year ago
Pizza's cold as for the garlic pizza I'd save your money what a joke.
Janet Lewis
Janet Lewis2 years ago
Excellent service the staff were polite and helpful and the pizza's were delicious
B Brien
B Brien2 years ago
Ordered 40 pounds worth of pizza for collection. On arrival, asked to buy a couple of cookies for my children, who had excitedly come into the shop (which was completely empty). Rude guy asked if I had ordered them in advance... I said I had ordered pizza but not cookies. He said in that case, there would be a long wait. I asked if the cookies are cooked fresh then and he said no. So basically, they have no time to put 2 cookies in a box. By the looks of the staff, I appreciate its probably up there with the most miserable jobs you can get, but if you are working in a customer service/hospitality job, please try a bit harder to not disappoint your customers, especially children who asked for a cookie whilst on way to pick up dinner. Surely it's not that hard, and either way, the bad attitude was inexcusable.
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