Libertine

Lovely food. Staff were polite and happy to help

Well what a night, we visit Anglesey every year and by luck came across Libertine, the food was outstanding, the service was great even with them being short staffed and what a lovely environment to eat in! We will be back!

Staff were lovely very attentive but some of the food was not good at all, the fish cake was tasteless and the Mac cheese was stodgy with no taste of cheese they must have noticed in the kitchen there were only two mouthfuls eaten from it so won't be back.

The food was nice (albeit small portions) and the service could have been quicker. Pricey bar. All round, a nice upmarket restaurant but pricey.

Incredibly delicious! The best meal we've had in a long, long time! Fantastic staff, food faultless, lovely atmosphere, really clean and sharp décor, great range of quality drinks. We had an extremely excellent leisurely lunch.

Very disappointing!
It wasn't our first visit and we previously had a good experience but unfortunately after today we wont be back and would not recommend this restaurant.
We had booked a table for two online and received a call advised us that we would be sitting at the Bar which we were happy with. Sadly as we arrived we were given a table with barstools by the toilet ,behind a partition which i can only imagine was put up to hide the toilets. As the restaurant was busy there was a frequent flow of people passing by using the restrooms, each passing with an apologetic smile. When we told the staff of our disappointment they were in agreement that the table should not be sold but management was of different opinion.
Working in hospitality myself I am aware of the struggles the industry is facing in the wake of covid and with ever rising costs. I appreciate that businesses have to be creative to maximise revenues and sacrifices have to be made … BUT it is an insult to me as a customer and a clear lack of respect if a business is clearly not thinking of the customer experience. Very short sighted and in my eyes a strategy that can only fail!

Absolute garbage. Booked 4 weeks ago. Advised of one parties nut allergy. Left an answer message 2 hours before we were due to go to say they can’t guarantee that dishes won’t contain nuts. Just arrived in wales booked this as we were Celebrating daughter’s engagement. Rang them. Didn’t really care. 1 star as not allowed to put zero. As an update to the owner . I know you changed your reply now. Actually I still have the message left by your staff on the answerphone Your staff did not make any attempt other than to tell us they couldn’t cater for a nut allergy so they would have to cancel the booking. The message is quite clear. Disappointing you now feel the need to edit what you originally posted. Sad you don’t just accept your staff got it wrong. Cancelling a 5 week old booking 2 hours before we were due to come with the explanation your staff left. Wow really. You got it wrong. Just accept it. Poor response.

Shocking.

My wife booked us a table and she was sure she booked it without it being near a window, as she knew you would end up on one of the stools.

They originally put us on a table on the far side of the restaurant which we were happy with. Then another customer had come in and we were asked to move as they said we booked a seat near a window. We didn’t question it at the time as we don’t like to make a fuss.

They proceeded to move us to the entrance of the restaurant saying they made a mistake and this is our seat. Strange how on their computer it shows us on one side of the room first then we are moved to the complete opposite side.

We asked to be moved twice but were refused saying they were fully booked. Even though during our time there we saw two tables available with no one there.

The seat we were given was a total disrespect for any paying customer. We had two stools near the front door. When anyone came in to the restaurant they were stood by my shoulder waiting to be seated.

Not only that but you had to eat off a basic window sill. I mean basic because there was no over hang over your legs so we could sit properly to eat. We had to sit on an angle and twist your body to eat. Seriously who thinks eating off a window sill near the front door is a good idea?

I get you may be trying to make as much money off people as possible during covid times but they basically ignored the covid situation with us by seating us at the front door where people were brushing past us to get out of the front door. No social distancing there!