Bestway Taxis Norwich

Easy to contact. Best taxi company in Norfolk. We booked the driver 3weeks in advance but needed an earlier time than booked as I did not feel well. Turned up within 15 minutes and charged a FAIR PRICE for our journey home. Thank you.

If you know you want you be almost half an hour late for your appointment then this is the best taxi company to use. The driver arrived half an hour late and did not even bother to offer an apology. Instead he was very rude and said he was never supposed to be here in the first place. Basically implying i should be glad he even bothered to show up at all! I will never be using them again! Sadly, this is my first time of using them and my experience was horrible! If you value your time and you know you do not like being spoken to rudely, PLS STAY AWAY!

Booked a taxi in London for pick up in Norwich at 11:30pm. Driver arrived early, was notified and had a very pleasant conversation along the way. Of course, his driving was excellent and I felt safe.

Got to my destination in one piece. Brilliant service from the driver and would recommend Bestway again!

I normally use one of the other Norwich taxi firms as my regular but used Bestway today and I must say, brilliant, friendly service from the call handler to the driver. Will be using them as my go to from now on and def recommending them to anyone who asks.

We were very happy with our driver Mark who picked us up from the station to go home. He was a little early, very courteous and made pleasant conversation which put us at ease. His driving was careful and smooth. Booking through the app was easy too. I shall recommend BESTWAY and use them again. Thank you for good service!

Booked my taxi first time with best way. Cheers to the v kind driver- Paul. Super helpful and nice.
10/10 recommend.

"No matter where you need to go, we'll get you there safely and on time. Whether you require an efficient airport transfer or just a lift home after a night out, you can count on us." - Bestway website.
04/12/22 needed a lift home No answer on telephone,
Walked in to Base: "We are fully booked Mate."
10mile walk home ,3hr 30mins

I tried to book a taxiand they said they could do half an hours time and I said would they be able to do one hour and they said no they couldn’t and then hung up.. i rang back immediately and they answered, I said that I just recently called and asked could we order a taxi in half an hour and they said they didn’t have a taxi for four hours.. I said we just called to ask for one and said you could do 30 mins and they immediately hung up?? What is going on and why would you hang up on someone trying to use your business??