Topps Tiles Harlow - SUPERSTORE

Staff was friendly and the range to look at isint bad also

Got just what I wanted and with no fuss and the guys in the shop helped load up my car, absolutely brilliant.

Clean and bright, airy and quiet. Sell all the usual tiles and accessories. Noticed they stock the new trend, which is wall and floor tiles that look as if they have had some but not all the old paint roughly sanded off - very industrial chic.
Apparently sale items remain for about 3 months, then it is the turn for another range to go on sale. They are not limited stock. Manager's specials are a local promotion to clear a shelf in that particular store, although you can still order in extra tiles to match.

This store is useless . (Harlow retail park)
Staff stated today that I could not purchase x3 tubs of green star , had to do click & collect .

I stated the day before I was in and bought 5 tubs
And the guy said from Monday it was click & collect but I was in on Wednesday and purchased the 5 tubs just Wednesday.

So just drove down to Enfiled branch and purchased at the counter what I needed .

Tops Tiles your so overly busy that you can’t sell at the counter ! Places like this don’t deserve people’s business .

Take a look at your business structure MR CEO !

I have been served by a sale assistant called Bill this afternoon. I wanted to refund an item bought from Bow branch. I had a copy of the receipt with me. Unfortunately the receipt was reprinted by Bow branch there was no barcode to scan it. I was told that they couldn’t refund. I told that it wasn’t fair as I have the receipt. They told me that they can’t do anything apart from going to Bow branch. The staff was extremely rude and told me to leave the store. He told me that he is refusing to serve me. I requested to see the manager. Then everything was sorted. Bad experience! Bad attitude!!

I’ve been using the Topps Tiles store in Harlow for a number of years now. Jo and her team are always extremely friendly, polite and very helpful. I can’t say a bad word about any of them. They make purchasing materials simple and easy and are always happy to recommend various products and give advice.

Staff at topps are brilliant friendly and full of advice .
Good quality products and prices are very reasonable.
Would recommend topps to anyone and I do to most of my customers

Topps Harlow is my go to store, Jo and team are all helpful and knowledgable, and I will continue to grow our working relationship. John F