Dome Tours
363-365 Harrow Rd, Maida Hill, London W9 3NA, United Kingdom
4.9
187 reviews
8 comments
GQFX+P5 London, United Kingdom
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Monday: 10–17
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: Close
Sunday: Close
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: Close
Sunday: Close
When I was a child, my parents performed Hajj in 2005 with Dome Tours and since then the name has always stuck in my head. They would often tell me amazing stories of the organisers, shuyukh and people they went with. Alhamdullilah, I managed to perform Umrah and wouldn't have chosen any other company to go on this sacred journey with. Dome Tours have decades of experience and that was evident throughout the course of the trip. Shaykh Abdel Rehman was excellent and I couldn't have asked for a better guide. Thank you Dome Tours for organising this trip and I hope to be back with you in the near future InshAllah.
Dome Tours did not disappoint.
On departure at Heathrow, their representatives were waiting for us with pre-printed luggage tags, luggage belts, and travel documents. This attention to detail exemplified the wonderful service we enjoyed throughout the trip.
Our itinerary was for 10 days, cleverly constructed to allow us to experience Jumma prayers in both Mecca and Medina.
Throughout the trip, the staff were accessible, informative and friendly. Nothing was too much for them.
Of course, with a trip of this complexity, things can occasionally go wrong. But the staff immediately jumped in to sort out issues before they became significant. Being Arabic speakers augmented their already high standards of professionalism.
We stayed in 5-star accommodation throughout. This is not boasting, it’s simply that these hotels are sited just outside the haram, meaning you spend minimal travelling to the mosque and more time in worship. This becomes extremely important at busy times, and means the difference between praying in the mosque or praying outside because inside accommodation capacity has been reached.
The trip was punctuated with wonderful excursions (such as a visit to the kiswa factory, Medina museum, walking tours, and so on) which were included in the price.
We were given full instructions on how to perform Umrah, along with superbly helpful tips and insights to get maximum benefit from our worship.
All the staff were exceptional, but Sheikh Abdulrahman Helbawi added so much value for us in terms of his wise counsel, great humour, compassion, tolerance and wisdom. I feel I made every second of my journey count after following Abdulrahman’s advice.
I took advantage of being in Saudi Arabia to independently travel to Jeddah to meet with a colleague. I found Abdulrahman waiting for me in the hotel lobby to ensure the taxi driver would charge me a fair price for the trip. This example sums up the high level of care we received by Dome Tours.
We’re planning our next Umrah for November 2022, and we plan to use Dome Tours again, in’shallah. We weren’t planning to go again so soon, but this experience has generated a yearning in us to return as soon as practicable.
My family and I wholeheartedly recommend this company.
Brother Abdel Rahman our tour guide made us feel so welcome, he was very friendly, professional and helpful, and gave us the best customer service. We were incredibly impressed. The other organisers in the group were also fantastic and very helpful. Thank you brother Abdel Rahman and your great team. We will be back again soon to go to hajj with your group again InshaAllah.
Jakir and Jahanara