Busy and big airport with good security and proper information system. My transit was smooth and comfortable. wifi is patchy and power outlets for charging phones and laptops are not sufficient considering the number of travellers wanting to use them... some of them do not work! other than its a good place with shops and restaurants to keep you busy during layover.
Muhammad Mustafa
A convenient, and clean waiting area with a good free WiFi coverage. There is no phone charging stations though.
John Bradshaw
Large and spacious with plenty of places to eat and drink. Security and immigration is a lottery, sometimes I almost just walk through, other times I wait for ages. If you like expensive shops c then there are lots. Walking times to gates OK for a large airport. Clean and well kept. Despite its reputation there are far worse airports.
Nigel Peters
Wow what an airport!!!
It's huge in size but really well planned- got the metro / escalators / zones etc etc.
Once you read the directions and instructions posted - it's a breeze.
And the shops - they are awesome and beautiful.From chocolate to alcohol to clothes, it's all there.
Plenty of food and refreshments available too.Some of the payment technology and methods are a first I think- still to see it in Canada.
Off course you have to prepare yourself for the security - I got through but my wife had to take off her shoes.No water allowed on person when checking in.
Ola Adeoye
Save and good customer service experience
T. K AINA
This airport has improved from what it used to be some 25-30years back, its better with the technological and IT improvements and the spreading of terminals, what I think need to be done is the transportation link. Its old fashion to use buses instead of trams or trains as its done in the civilized world for transits and interconnection. Above all, United Kingdom as an old empire will continue to prove themselves as the most respected empire and nation of the past.
Marin wolfridge
Supper nice staff. .Very polite and helpful ..loved the terminal
Francis Aranha
Clean, well posted signs and the trains run regularly. Security checks the cars each time passengers deboard so that unattended packages are not left behind. I also saw people cleaning and disinfecting seats.
It's huge in size but really well planned- got the metro / escalators / zones etc etc.
Once you read the directions and instructions posted - it's a breeze.
And the shops - they are awesome and beautiful.From chocolate to alcohol to clothes, it's all there.
Plenty of food and refreshments available too.Some of the payment technology and methods are a first I think- still to see it in Canada.
Off course you have to prepare yourself for the security - I got through but my wife had to take off her shoes.No water allowed on person when checking in.
I also saw people cleaning and disinfecting seats.