Althams Ltd

Terrible experience. Assistant manager recommended a holiday that we said we didn't really like. She assured us it was wonderful as she had just been there. Told the food was great and there was loads to do. There was nothing to do, bus to beach, no entertainment, the hotel was dirty and the food was so bad, even though we were all inclusive, we had to catch a bus to the supermarket to fetch our own food. No local restaurants to eat at. There was no rep to complain to as they did not go to this hotel. When we complained to the travel agents they denied the assistant manager had said this as she now states she has never been there! Lied to all the way through, treated like we were lying when we complained. Would never use again and would certainly not recommend.

Brilliant staff nothing too much trouble....Shop excellent after refurbishment...I always go there...Plus their transport to airport is excellent value...Would strongly recommend this entire service....

Althames is the best place in burnley to book your holiday .friendly staff.perlite and helpful in everyway. If you need a brake Althams is the one. Excellent. ALAN.

All good most helpful

Absolutely the best travel agents in burnley Every time I rang with a query it was answered very quickly, professionally and friendly. No matter the query they knew the answer and this put me at ease and i stopped worrying about the problem.

Excellent customer service and Very helpful in what I required

Very friendly, helpful, knowledgeable staff.

I called in to enquire about an holiday and for some advice but ended up leaving like I'd done a better job searching online that them I was told I would get a call back still waiting so went ahead and booked my first choice that I'd found myself won't be calling in again