Thetravelmakers.co.uk
24 Market Square, Hemel Hempstead HP1 1ER, United Kingdom
1.4
155 reviews
8 comments
QG3G+6V Hemel Hempstead, United Kingdom
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Monday: 9–21
Tuesday: 9–21
Wedneasday: 9–21
Thursday: 9–21
Friday: 9–21
Saturday: 9–21
Sunday: 9–18
Tuesday: 9–21
Wedneasday: 9–21
Thursday: 9–21
Friday: 9–21
Saturday: 9–21
Sunday: 9–18
I booked a plane ticket to fly out for a funeral next day. Paid them and then nothing. Phoned their number which went straight onto voicemail and said no messages can be left as voice mail is full. Emailed them and no response. Phoned Jet Blue direct and they confirmed no flight had been booked. I had to get the bank to cancel the transaction and then buy a ticket directly with Jet Blue. Wish Id read the reviews before booking but it was all such a panic to get a flight to USA next day. This is a total SCAM. Don't do it.
FIRST they catch your attention with a cheap flight online that you book online.
THEN they call you back the next day saying they can't get that flight anymore and offer a more expensive one (of course) and different times and even a different airline.
Strange thing is that the call back actually came through a phone number registered as "The Travel Makers UK Limited" which was odd since the email reservation email came from flycheapestonline.
After refusing to rebook they did another call back this time by a different person (probably the next guy up in the scam line) who ended up being very rude and forceful in trying to make the sell.
Upon checking their accounts on Companies House, found out they have been submitting accounts for a dormant company for years, while they have been actively doing business. We are taking matters further, to court if needed. Also alerting regulating bodies. Their criminal activities need to be brought to an end.