Hays Travel Portsmouth

Shocking service, took an age to get them to fight out corner against the people they'd booked our trip with to get a cash refund not a credit. Then dragged there feet to get us our refund. There excuse was aways the third party won't do that or haven't paid us yet, always passing the buck. I'm sorry but I didn't book with them I booked with you therefore my problem is with them. Had to resort to treating legal action and formal complaint to ABTA and then if by magic my refund appears.
What should have been a belated honeymoon in Italy turned into a total nightmare. Will avoid in the future.

Lovely team of people, helpful and friendly. Megan very professional and extremely helpful sorting my flights to the Bahamas.

Always treated with exceptional service from the staff from minor questions to major concerns. Highly recommended

Chloe and the team are all lovely.. so helpful and friendly, definitely recommend

The staff here are amazing,always, always helpful and are genuinely pleased to see customers

Excellent but couldn't offer me what I want, staff =A+

I was treated with courtesy and respect from all of the staff there .
Thank you all

Couldnt have been more helpful - fabulous experience