Hays Travel

AVOID Hays travel.
Book your own holidays online.

They give out incorrect advice re travelling.
We needed a VITAL printed out document to take with us on our holiday and were informed by a Jo that we could do this all online. She then sent us two email links which directed us to the gov website re our return to the UK. Had I not looked into this further myself, my husband and I would have arrived at the airport without the important form and would not have been able to fly.

Sam promised a call back which we are still waiting on two hours later.

It is no wonder Thomas cook went bust and shut down if their staff have insufficient training. We usually use Tui but unfortunately they were not flying to the destination we required.

Avoid Hays is all I’ll say.. same process as Thomas Cook and the staff are useless at their jobs.
I give it a few months before they shut down👌🏼
Better service and knowledge at Tui - they do not just give out information without actually revising the job first, they find the correct information and come back to you.

Good luck Hays travel, you need it!

Great friendly and helpful staff. Always good looking on line beforehand but they found a better cruise for us with better itinerary and price then we could online!

Very helpful staff

Debbie was very helpful & organised a lively holiday fir myself & friend Many thanks..

Had a great experience with Hays travel , especially with Julia who was very friendly and eager to help will definitely use them again in the future

Absolutely beautiful the two lads who done our room rajan and pokie was so helpful and friendly ,I highly recommend this island if you want quite and relaxing holiday ,food is good and staff very friendly .we have a overwater delux villa with spa its just great getting up in morning and getting in the clear blue sea