Good friendly service, sorted what I wanted quickly and easily.
John adams
Great offers all year round.
Annie Simmonds
Very helpful staff.
John Lyford
Excellent service
Jason Green185 days ago
Excellent service Chris locked after us after some disappointing news. We wish him well in his retirement
Alistair Lindsay277 days ago
I needed some currency - contacted Hays through their website and collected it an hour later. No need to wait; decent rate; no hidden costs; friendly service; recommended.
Lynn Spencer277 days ago
BOOKING CRUISE VERY GOOD. THEY STAYED OPEN LATE FOR US, BRILLIANT. THEN DOWNHILL ALL THE WAY.THEY DIDNT SEND THE INFO BY EMAIL AS PROMISED. HAD NO TICKETS A WEEK BEFORE SAILING. I PHONED CONSTANTLY FOR DAYS, ONLY TO HAVE THE PHONE RING OFF THE HOOK, NO ANSWER, NO MESSAGING SERVICE. WHEN I DID GET THROUGH IT I COULD ONLY LEAVE A MESSAGE FOR A RETURN CALL, WHICH NEVER CAME. ANY INFO I MANAGED TO GET WAS CONFUSING AND INCORRECT. FINALLY GOT THE TICKETS AND HAD TO ADDRESS ALL OTHER ASPECTS OF THE TRIP MYSELF. APPARENTLY THEY HAD A SEVERE STAFF SHORTAGE, WHICH I AM SYMPATHETIC TO, BUT I THOUGHT THEY SHOULD HAVE STOPPED TAKING NEW CLIENTS WHILST THEY COULDNT COPE, AND CONCENTRATE ON MAKING SURE THAT PEOPLE SAILING SOON WERE APPRISED OF ALL THEY NEEDED TO DO. NOT A GOOD EXPERIENCE AT ALL IN MY CASE.
