TUI Holiday Store

Amazing staff, they accommodated my wife who has certain needs, they where thoughtful and amazing. Hamira served and she was so kind and friendly. Amazing staff will always use tui. Had a really bad experience once at virgin and never once had an issue with tui well done all of you for being amazing!

Came into TUI West Bridgford today and was greeted by the most lovely bunch of ladies who went out of their way to help us. We were unsure of where to go and the TUI ladies recommended loads of amazing places to suit our needs. We are 2 families with 3 children between us and wanted a holiday that would suit our children. The TUI ladies have found us an amazing deal in a TUI Blue hotel suitable for the kids. Thank you TUI Ladies you have been amazing especially Hannah.

My and my girlfriend visited the store today to book a holiday for both of our 22nd birthdays this summer. We were helped in store by Emma who was outstanding!!! She was extremely helpful and went above and beyond to find us a great deal and the perfect holiday which we are both really looking forward to thanks to her efforts and charisma. Additionally, Caroline, who works in the store as well, is also extremely friendly and welcoming. Both members of staff we talked to gave us amazing customer service and put a huge smile on both our faces. I would truly recommend anyone to visit this store to book their next holiday! Amazing 5 star service!!!

Amazing staff, sorted our holiday out so quickly & painlessly.
Big shout out to Emma for her customer service, she definitely went the extra mile to ensure that we had a great holiday.
Would recommend popping into the shop if you want a personal experience
Thank you

Emma at TUI WB is fantastic. We’ve booked several with Emma, the most recent being a holiday village. My sons first holiday abroad. He loved it. Top marks Emma McGee.

They were extremely helpful when sorting mine and my girlfriends holiday to palma nova. Everything was effortless and all sorted within a matter of hours, from sorting where to go as well as helping us with our travel money cards. They gaged where was best for us to travel to and after going we realised they were completely right! Highly recommend this store, absolutely amazing service and each member of staff are so so lovely.

Had 2 meetings with Hannah for a complicated holiday request. I could not fault her professional attitude and patience throughout.
I would not hesitate to recommend her or the branch to anyone.

Top staff,booked a great value holiday they found for me. The exchange service is great,can't do enough for nice to find old styled service.