TUI Holiday Store

1st class customer service provided by Annie - 1 week ago.

Last year we went to Zanthe from TUI. On uor secend day I had accident on hotel swimming pool area. Out of 7 days there I need spend 5 in bandages and dressing. Whole family was really disapontment, specially my son who couldn't spend time with me in swimmkng pool. After return to UK I have some time off from work beacuse of injury. Accoeding of TUI I can't get any recopensation for this.... My friend got bagage damage on her holiday and Thomas Cook pay for damage.....and I can't get nothing for body injury...so if you go with TUI better get good insurance and not from them... Not to mention about try to contact wiyh someone about this case, it's took almost 10 months and being send from to person to another

Very helpful and knowledgeable staff. Caribbean here we come.