K J Commercials Ltd

Easy to get to on the main road, staff was very helpful with good knowledge about Mercedes commercial vehicles. prices were good too. i was very happy with my service.

This company is a absolute joke
I ordered a clutch cylinder and was assured it would be with me next day
The next day I did have contact with a'lady'
who tells me she was a director
she informs me she hasn't sent the part
out as promised and was contacting me to verify the part I requested
stating the person who was arranging pick g the order and posting it was absent the day o ordered it (like I'm supposed to know)!!!!!
After a shouting match she decides to cancel my order and doesn't offer any apology whatsoever .She then proceeds to tell me again she's a director that's fine but if she sat in her office and listened to a member of staff treating a customer they way she did im sure she would be concerned
maybe not .....!!
To finish I would say they do NOT do what they promise and when questioned as to why
I was met with a torrid of abuse and ranting
because she believed I didn't think she was management
In my business it doesn't matter who they are where they are from everybody is treated with respect and courtesy
Maybe it's different .down.south