London Metropolitan University

Waste of money. Unorganised. My whole experience has been anxiety inducing, emailing teachers for them to completely ignore them me for literally the whole 4 years. I ask for guidance on the projects, they ignore me. I ask for my results, they ignore me. I ask for help regarding the hardship fund, they ignore me for months. Its too much.. this experience worsened my mental health.. even getting simple counselling.. the university lacks decent structure.. the teachers are so over worked that sending back a single email is hard.. my biggest regret was not getting a degree from a better institution. I wouldn't recommend at all. I wouldn't come back here for my masters.

Can you imagine spending 9k a year for four years just to not have any of your emails answered continously. This is not a university that prioritise their students, they just do things that make it seem like they do more than they actually do. It's a smoke screen.

I enrolled a part time masters in Human Resources because lectures were supposed to be in the evening. I wanted to continue working full time in the office and complete my masters during the evening doing two modules for semester. The whole schedule has now surprisingly changed without previous notice and lectures are in the morning-afternoon. It is not a good choice if you need flexibility and to attend university during the evenings where nobody is there. It was a mission just to collect my student card after 4pm! If you are working full time Mon Fri 9h to 17h30, forget about this university. In addition, their communications are so late and unreliable. There is nobody to talk face to face and via emails, everything is a mess! they don´t even know what you are studying for and keep messing up module names and reference. Today, I´ve been told that despite of my part time master choice, if I want to continue my masters, I need to arrange my full time work and adapt to their lectures time. Completely ridiculous and disappointing given the fees that we pay and the current situation where we all aim for flexibility.

This university is so unorganized. I spent 6 months CHASING them to change my offer in UCAS (since they sent me the wrong one) and NOTHING changed. Gladly I was able to get in after talking to the only person that understood the issue in SIX MONTHS OF CONSTANT STRESS. It doesn’t end there.
On the 18th of August I received the message for me to make my payment so that I could get my CAS and so I did, my biggest mistake. MY CAS WAS NOT ISSUED even when the payment was made and they sent me a email saying “you’re enrollment for January was accepted” WHEN I LITERALLY NEVER ASKED FOR THAT, I was supposed to enroll in September but my cas was not issued on time! Now that I withdrew my offer (a week ago) I’m not receiving any efficient answer about my refund. I’m emailing them everyday and the income team is saying that they have to make sure my CAS was not issued when everyone knows it wasn’t (literally the reason why I withdrew my offer). How can the internal teams have ZERO communication with each other???? I spent 3000 pounds and I need my money back! Communication with this university is IMPOSSIBLE, you wait 1 hour in line just to talk to someone that barely solves your issue, emails are answered 1000 years later. I haven’t even studied here and this past 9 months were nothing but stress. You need to chase them non-stop, they don’t help you, only bring you problems. I wish I read the reviews sooner.

This university has the weakest admission team cause the process of applying and responding is too slow. I'm really disappointed with the university . And please do work fast that can be helpful for the students. Last thing please update my offer letter as soon as possible.

The worst university ever. I wasted 3 years of my life at this uni. I went to the university full of hope, happanies and confident, I left with mental health issues, they nocked my confident and I lost my smile. If you want to be destroyed and get a mental health issues go to this university. I also met with allot of students who had an anxity and mental health issues after they enrolled at this uni.

I haven’t even started the course I applied for and I already had the worst experience.
I’ve applied for part time Master of Business Administration, provided all documents and accepted the offer at the beginning of August with an email confirmation with my course start date 14th November. I emailed in August asking for instructions & clarify next steps to enrol as a student. Did not hear back. I emailed again in September multiple times and I got no response, I thought fine maybe they are busy I’m sure I will get some instructions soon. It is now October I still had no news, so I reached out at the beginning of the month and someone finally responded to me directing me to Enrolment team. I emailed that team and I got an answer that my application is there confirmed, but it has not been processed yet, so I need to go back to admissions team and also I was told that this specific day was the last day to enrol for 2022, which means I may need to start in 2023! 5 emails later and I did not get any explanation, no news, only staged responses saying thank you for contacting us, we have escalated this, we will let you know soon. I tried calling and did not get through, after 3 tries I gave up.
At this stage, I have no idea if I can start my course which is a month away, I have no clue what happened to my application after I fulfilled everything needed, I am getting pointless emails with no information or explanation. It’s an extremely poor and disappointing experience, terrible communication and now I can understand where all of these negative comments came from.

Staff are super helpful plus the lecturers were so easy to get in touch with. I completed my degree in Banking & Accounting and my Masters in Marketing from them as an International student and the support I had through out my academic years was extraordinary. I thoroughly recommend London Met..

Please ask the affiliated institutes to provide accurate details without wasting time and misleading people.
I inquired for a BA in Hospitality Management from Esoft, Srilanka and after many inquiries I was told that I can either do the top up or go for the MBA looking at my work experience.
However after taking all the details and confirming, the representative said they have problem getting the approval from the university for the BA since the relevant authorities were on Vacation.
However said that I was given the approval for the MBA. When I said that I prefer doing the BA she said she'll get back to me.
Later a branch manageress calls me to say that I can't do the BA since I haven't done the levels before. But that I can do the MBA !! They simply wanted to persuade me to do the MBA for some reason and came up with false reasons. Very unprofessional!!