Trade Centre UK
Silverstone Dr, Longford, Coventry, CV6 6PA, United Kingdom
3.8
2 reviews
8 comments
FG32+QH Coventry, UK
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Monday: 9–21
Tuesday: 9–21
Wedneasday: 9–21
Thursday: 9–21
Friday: 9–21
Saturday: 9–18
Sunday: 9–18
Tuesday: 9–21
Wedneasday: 9–21
Thursday: 9–21
Friday: 9–21
Saturday: 9–18
Sunday: 9–18
If I could give 0 stars I would.
Awful service from start to finish.
You do not get to drive away within an hour, that’s one of many lies they tell you. More like a week. Cars are faulty and not able to drive off the forecourt for want of repairs need doing to them!
Complained to customer service and they handled the complaint appallingly, just directed me back to cov manager who was part of my initial complaint. How can they expect a person named in a complaint to deal with said complaint. Laughable.
Finally got a response from them and they offer me £25 as a ‘good will’ payment. They accept no blame and feel that after spending almost 20k on a car that £25 is sufficient.
AVOID AT ALL COSTS!!! Go somewhere reputable if you’re looking to buy a car.
Do not rely on the website since it basically shows only like 20% of what they have since its a pain to handle updating website for a place with fast selling cars.
We purchased our car after 2 visits. Dan the sales guy was amazing and very honest. Took through all the details very nicely and made sure we are 100% clear before making the decision to buy it. The finance part was also really smooth. Uyin did a wonderful job and we drove off with the car. Highly recommended place to buy the car. They are super reliable. 5 stars.
Cheers guys keep up the good work and team effort.
Overall prices were much higher than what they advertise online - even though all the cars were on sale. You will struggle finding any car for under £10000 in there and they are all budget cars.
The car I was interested in had an exhaust fume leak (Diesel fumes in cabin are dangerous) in the engine bay and when I tried turning the fan & AC on to test if the fumes will end up in the cabin the fan didn't even work. The dealership mechanic came to try and fix it on the spot but that didn't work so the car was taken away to their garage.
Make sure you check everything works before you spend any money and get your mechanic to come with you if you don't have advanced car knowledge.
I suspect they don't check their cars at all as most of them needed wipers as well.
Pros:
Friendly staff and knowledgeable staff
If buying a car be prepared although it says drive away in an hour, more like 2 to 2.5 from arrival to drive away.
Partly to see how many different choices and then to complete paperwork
Only complaint is that if you do take finance out make sure you arrange your own as their rates are super high. It's also worth haggling as they ended up taking £1000 off sticker price.