Colin Neagle Motors
Home Farm Vicarage Road, Bishopworth, Bristol BS13 8ET, United Kingdom
3.4
35 reviews
8 comments
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–16
Sunday: 10–13
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–16
Sunday: 10–13
It is a small family company that clearly strives to provide good old fashioned customer service without the usual attempts to achieve sales targets.
No sales pitch.
No pressures.
Reliable.
Good aftersales service, whatever has been agreed / arranged is delivered without being nagged or reminded.
It is a small company, choices are necessarily not as extensive as in larger garages. Sadly these larger garages all too frequently involve contact with those who have various targets to achieve; sometimes to the detriment of the customer. Not this garage. No pressure whatsoever. Cars for sale primarily appear to be dependant upon those being part exchanged for new cars bought elsewhere
I would not hesitate to publish poor service but am delighted to report this superb small company.
No hesitation whatsoever in recommending using this company to purchase a second hand car.
Living in Preston, Lancs I had a 400 mile round trip so it was really important the communication was clear and precise. Olly was great answering all my questions including sending emails with photos of the car. I was really impressed with how professional they were with both information and time to respond.
They were very fair to negotiate a price and take my old car as part ex. I'm confident I couldn't have got a better deal. Full 12 months MOT was provided giving me that extra confidence from Colin Neagle motors.
Thank you Olly and Colin for an excellent experience and I would certainly use again in the future.
To add this car was a surprise for my wife and boy was she surprised ;)
We bought my son's first car from Colin and Ollie and they were very happy to have a couple of minor things put right before we completed the sale.
Charlie loves his car and we're very happy with the purchase.
No customer service skills whatsoever !! Person sounded so not bothered and bored. On this note alone I will not be driving all the way there and won't be in contact with this company ever again! Manners cost nothing .