Welham Green Cars
1 Fourways Market, Welham Green, Hatfield AL9 7DU, United Kingdom
4.6
41 reviews
8 comments
PQMJ+MW Hatfield, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–16
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–16
Sunday: Close
They rearranged their MOTs to get the car done quickly for us to take away as we had travelled a long way to see it.
They also went the extra mile in trying to get the car taxed. In the end I had to take it to a Post Office as it had an old-style V5 so they couldn't do it online, but that was not the fault of the garage! They most helpfully found me directions to the nearest Post Office.
They even sent back the CD I had accidentally left in the CD player!
We would definitely recommend this dealer.
Barry was very genuine and did not do the usual salesman patter. I never felt any pressure to buy and was immediately offered the guide price for the part ex of my car. I felt that the whole process was honest and transparent, by far the best experience I have ever had in buying a used car. Also included was MOT, service and two new tyres as well as sourcing a second key from Toyota. In my experience it is very rare for used car dealers to provide such a great service.
Would definitely recommend to friends and family and will definitely use again the next time I’m buying a car.
10/10!
As advised I called the garage Saturday morning to say I’d be coming, as was coming from a distance.
Arrived a bit later than expected being stuck in the horrendous “bank holiday” traffic.
So after an exhausting 2 1/2 hour journey I get there to be told he’s just sold it!!
Absolutely furious!
Terrible customer service!