Formula Prestige Motors
Unit 199, Springvale Industrial Estate, Springvale, Cwmbran NP44 5BL, United Kingdom
4.2
69 reviews
8 comments
MX36+QX Cwmbran, United Kingdom
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Monday: 9–20
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–20
Saturday: 9–20
Sunday: Close
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–20
Saturday: 9–20
Sunday: Close
I was invoiced for the incorrect amount and had to have that corrected.
Turned up at the agreed time only to find one key and the mirror not sorted, had little choice but to accept the vehicle as I live 130 miles away.
After many phone calls and promises of the key by text message, still no key 3 weeks later. I have purchased my own mirror and booked the vehicle in with the local VW dealer for a new key.
Formula Prestige are no longer accepting my phone calls or replying to my messages.
I would advise avoiding this company at all costs.
Thank you Adam & Chris both fantastic
Regards Karl
Thankfully, the dealership did refund the car. But I had to drive it 45miles to them in its condition putting myself at risk, as they would not collect.
I bought 6months tax at purchase, but they did not register the vehicle in my name, so i lost £130 as the DVLA process is slow and by the time you can resolve it 6months passed.
All in all, very sad experience. Maybe I was a one off? Very disappointed.
On arrival the vehicle was exactly as described, the condition was stunning! Really nice staff with a lot of knowledge.
I would highly recommend this dealership to anyone who wants to purchase a quality car.