Lucas of Launceston Ltd

Very friendly and helpful, gave me an excellent part exchange price for my car against one of their well prepared and presented used vehicles. I was and still am very pleased with my car purchase from this garage. Will be returning when it's time to change. I travelled 90 miles to buy from this garage and it was time and money well spent.

Just picked up our Mercedes A class and absolutely love it. Jason and Rob are the nicest, most genuine men you will ever meet. Answered all my questions ( I had a lot!), organised service and Mot quickly and kept in touch until the car was ready to be picked up. We traveled an hour from home to look at this car and I’m so glad we did. Would definetly recommend these guys .If your looking for a reasonably priced car look here first.

I cannot think of a single bad thing to say about these guys. I live a fair way from Pontypool but had a great buying experience. It was well worth the trip and the site is well kept, tidy and the cars are for the most part exceptionally clean. Jason didn't approach me on the forecourt with pushy sales tactics unlike the majority of places, and waited until I was ready to talk. Any questions I had about the car were answered, and some minor faults were fixed prior to the sale, no issues were had there. Easy buying experience, but it's the after sales where I have been very impressed.

Unfortunately after just 7 weeks the water pump on my Z4 failed, breaking other parts too, and when the warranty company wasn't able to cover the full cost of repairs, Lucas of Launceston stepped in and paid the remainder for me. Morally they should I suppose, but I was still surprised with the speed with which that decision was made by them. A quick phone call was all it took.

Highly recommended, would buy a car from them again.

Bought my car back in march. Most genuinely nice guys, not pushy and couldn't do enough to answer my questions. Had a slight problem with the car a month after purchasing and they took care of it all straight away for me. Even going out of their way to take me and my little girl home as the car needed to stay overnight. After sales care is completely faultless. Also I must say I love the car!!

Fantastic service I would recommend anyone to visit their garage if they are looking to buy a car...
Really friendly sales staff who listen to what you want or need and give good help and advice in return...
They don't try to push a sale on you and whatever the weather they are happy for you to test drive any vehicle... I bought mine in the snow!!!! 😂
I am very pleased with the car I bought!!! 🚙

Great dealer. Easy and straight forward car perchace by phone. Jason Paid full price quoted for our px. Delivered our new car to Birmingham free of charge.
New car came fully serviced with a new mot & 6 months warranty.
Can not fault this company would recommend to anyone. Wife loves her Kia Soul from Lucas of Launceston
Big thank you to Jason excellent service.

Purchased a car from Jason totally over the phone. Asked a local mechanic to check it out and he confirmed it was fine. Unfortunately when the car arrived it was missing its service history. I exchanged many phone calls and emails with Jason who promised over and over to send the history but this never happened. Really disappointed as car is worth less ££ without its history.

We were viewing two cars that day (this one first). Jason was very professional about it and gave us enough time to make a decision, there was absolutely no pressure. To top it up, the car we drove to get there broke down and he helped us sort that out - greatly appreciated as it would’ve been a struggle to get it back to town. Will the car serve well, we will definitely be coming back next time.