Westside Veterinary Clinic

I will never use this practice again . The vets are excellent but sadly the administration is appalling.They are are oversubscribed , keep you waiting when you arrive on time for appointments, throughout winter made you wait outside and take for ever to deal with insurance claims and charge extra for insurance handling. I have switched to a far more efficient and competent practice with equally competent and caring vets. Your response to my comment is typically unapologetic and the email you gave is non-existent.

Padraig is literally the cat whisperer. My old cat has always hated the vet and normally tries to escape up the walls, but he talked quietly to her and she sat obediently on his examing table while he did various tests and gave her an injection. I couldn't believe my eyes! Padraig told me the pricing options very clearly and recommended treatment without trying to sell anything additional. Great service and great advice which will certainly make it more likely that I would bring my cat back again in the future.

Westside vets are warm & friendly, adapt to my dog’s temperament (supremely cautious at the vets!). They discuss treatment options and don’t over treat but take a common sense approach. I highly recommend them.

Have been with the practice for three years. They have always been concerned for my dog and we have always had very personal treatment. Love it!

Really poor. After going in to get more flea treatment, I was told that I have to bring my cat in for a completely unnecessary check up. I refused and they refused to give me any flea treatment.
I'm not being held to ransom. I got flea treatment from Pets At Home instead and will seek a vet that isnt just after money.

Always kind and helpful at reception. On the day appointments often possible even for non-emergencies. Time always taken to ensure you understand the situation.

Great vets, been taking my cat here for years. They have always fitted me in when it's been an emergency.

The staff here are really friendly and helpful. Lola always pulls to try and go in! I’ve been bringing her here for 11 years and wouldn’t change for the world. I know Lola is in loving and caring hands!
When I went travelling with Lola and she was ill they were super helpful on the phone, giving me advice on what to do and who to contact.
A special mention to Emma and Nathalie 👏