Vets4Pets Greenford

This is the WORST vet I’ve come across. The receptionists are rude, untrained and unprofessional. The receptionists are outright discriminative and I’m considering bringing a legal claim against the vet for professional negligence, having cause my kitten an infection. The receptionists (especially the Asian one) are uneducated and need to be trained. Avoid Vets4Pets and do yourself a favour by going to another vet. I’ve since had to transfer over to Medivet, who provide a more reliable, professional and personal service.

Hello, on Saturday i had emergency visit to my local vet, when arrived in the waiting area i was comforting my cat to not be scared for him, my bag was open on top and my hand was inside just to stroke my cat. And when vet approached me, he didn't say hello, or how can i help you? he straight away said to me : close the bag: its the rules!! so i said no problem rules are rules, but may i ask you why then one of yours receptionist dog Buddy is always without a leash and approaching other animals including my cat, and my dog which has attacked one time few years ago? i understand we are not alone in the practice and rules has to be, but why they are for patient but not for practice? so vets answer was ' my dog goes where he likes to go'!!!!! so he took my cat inside for check up . after few minutes he came out and shouted that i Must neuter my cat!!!! not just suggest that you might consider to do that, but you Must!!!! My answer was that i dont think to do that now, that is my oppinion, so he raised his voice again, and rudely said that i still must. So my answer was that i didn't came to argue, i just came for emergency app for my cat, so please tell me situation, give medicine and i will go. We are patients wit practice so many years, many vets have changed here, but never had such bad experience!!! now i don't wanna comeback for more app just because of this vet, i don't trust him anymore, and don't wanna him to check on them!!! The vet was italian guy. So be careful with your animals, if he can treat people rudely s how we can trust our beloved animals to him !!!

Didn't wait too long after coming in for an allergic reaction / unplanned appointment. Lovely, friendly and knowledgeable vet.

I brought my dog in a urgent case as she suffered from sudden imbalances and head tilt. The vet spent 20 mins alone and concluded 3 things of which one was to consder putting her down because of the cost of a scan is 3-6 grand. No tests were done and she managed to conclude to put the dog down. Unbelievable.

Shocking service i) I got a second opinion who clarified it's unlikely to be a tumour as suggested by vets4u. They did several tests and stated it's not possible to diagnose further without imagine ii) Imagine (CT) cost £690 not 3-6 grand!

As you can imagine this shocked my mother into stress .Very unhelpful and a third opinion also suggested alternative diagnositics. Will not use vet4pets again.

We met the vet for the first time since moving to the area & she was absolutely lovely, so friendly & knowledgeable

The vet was calm, polite and looked after my cat and kept him happy while I waited patiently in the clean and tidy waiting room

Excellent vet. In particular the lady vet who clearly loves animals. Very efficient indeed. Helpful and obliging.

My words can hardly express our thanks to Vets 4 Pets. For saving the life of our cat. We took our cat into the Greenford branch as an emergency. After a short procedure. By a very nice and kind Italian vet. She improved straight away.
I would highly recommend Vets 4 Pets at Greenford. 🌟🌟🌟🌟🌟
Very nice staff and the vet made us fully aware and at ease. So much so we are swapping from our old vets to Vets 4 Pets in the future. Very clean and CoVid aware.