The Downs Veterinary Practice

Hated having to leave my dog there for two days. My vets unfortunately don't carry out the surgery needed to help my dog. Very kind, welcoming staff, you can always phone for updates on how your pet is doing. Unfortunately he needs a second surgery but since the insurance won't cover that I have to wait and save. They seem small but have all the state of the art surgical apparatus including an MRI. I think a lot of people get referred here from South Wales as we don't have the facilities here.

We were referred to The Downs Oct 18, after suffering for years with reoccurring ear infections my poorly pooch had his ear removed here. Damien and the staff were amazing, very caring, totally professional. Fast forward to April 19 and with a weakness in his back legs, a cyst in his spinal cord was detected and surgery again followed. Again they were great, kept me informed on his progress. Such a caring veterinary surgery, highly recommend.

Mr Bush operated on our dachshund dog Molly in 2012 for spinal problems, she was unable to walk. Molly is still with us today and walking, this was all down to a very Professional Practice that Mr Bush runs. Many Thanks.

After Thomas (the dog) had an accident and could no longer walk he was referred to this vets. It was quite urgent and they fitted him in basically as soon as we could get there. The reception staff were very nice and really helpful particularly with the insurance stuff. The vet was very good, explained everything. There was a genuine caring attitude from all of the staff. (Thomas is on the mend)

A fantastic practice with superb staff. I cannot fault this establishment. Everyone from the receptionists, to the nurses and to the surgeons are so friendly and welcoming. We came here with our distressed dog needing an operation and Dr Damien Bush talked us through everything, in thorough detail and in layman’s terms as to exactly what needed doing. He and all the staff made us feel so comfortable leaving our beloved dog in their very capable hands. Aftercare is also excellent. I cannot speak more highly of this veterinary practice.

Damien and his team took great care on Otis, ensuring he was well looked after whilst undergoing major surgery. The follow up is to be commended.

Superb, professional and sympathetic practice.
I had to travel from Rhondda valleys as no MRI in South Wales, but this setback was cancelled out by the great treatment and care my dog received and the exceptional service I experienced.
Thank you all. Keep up the good work. 👏👏👏

Outstanding emergency service for our beautiful lil Baxter. Such a brave soldier. Damien and the whole nurse team couldn't have been any nicer, kind and helpful.
Well done 👏 🥰 THANK YOU XXXX