Village Vet Potters Bar

I just want to give a big thank you to Sally, Suzy and the team at Village Vets Potters Bar. It was my second visit this week and not only the attention to detail but the true empathy and kindness shown. You can feel they are passionate about their work. They seem to enjoy going above and beyond to make my dog feel special, and in turn I wanted to write this review to let other’s know your loved ones are in great hands here.

I moved to this practice last year for convenience for my senior and sick dog. I could not speak highly enough about the staff here. So friendly and caring and constantly made me feel at ease. The vets themselves did everything to try and help my 16yr old feel comfortable. I had him put down suddenly in March with a vet I’d never met in the end but it made no difference. She was just as lovely as Sally and another vet I’d had that left for HongKong. They even sent a sympathy card the week following his passing. It was a very nice touch.

A great team!

Massive thank you to Alex, who removed a grass seed from my dog's ear today with no anesthetic needed! Very happy with this vet and the clinic.
Anna and Ozzy (who feels much better now)

To be honest..... very difficult appointment. I understand the pressures on young vets but these poor vets have to sell sell sell. The focus was on how many treatments I could be sold ahead of what my dog needed.
I understand its the age we live in and business is tough but a trusted transparent relationship is required

Very high quality service from friendly and caring staff who really love animals and who are willing to spend extra time to talk with you and answer any concerns or questions you maje have about your pets.

great people, responsive. it's nice that cats have a separate the waiting place from the dogs.

For people who are busy, this vet will have you making multiple journeys to collect standard flea and worm treatment to fit their own convenience, not yours. I didn’t feel like a customer and they had a “take it or leave it” attitude, charging the sky but without being prepared to go that extra mile. Very much a chain vet unfortunately, out for the money. At least this was my own experience.

Been with these fab vets for over 30 years 😍 speaks for itself cant recommend them highly enough