Pets'n'Vets Scotstoun - McDonald Vets

Very helpful and friendly. It puts my mind at rest knowing that they are there to help my little hedgehog Sprinkles.

I have never had any problems coming here and find the staff very caring and helpful. The girls are very good with my cat Smudge who I would say is a bit of a problem coming to the vet. She is an indoor cat and the only time she is out is when I take her to the vet so she gets very stressed and growls and hisses but the girls know her and they are always prepared for her. The surgery is bright and very clean and sterile. I would not take my cat anywhere else. My daughter also is registered with her cat.

Wonderful, sympathetic team. My cat had a small surgery and I felt he was in caring hands. I received the reassuring phonecall once the surgery was finished and had a plenty of time to arrange the pick up. The post op consultation is offered for free and I am now getting a second one in my local branch at Queen Margaret Drive. Thank you!!!

We've been using this practice and their other one in Queen Margaret Drive G20 for several years now with multiple dogs and can't recommend highly enough. First class service from arranging an appointment through visit and any aftercare required. Friendly and experienced staff who really care for our pets' comfort and wellbeing. Thanks as always x

Had my adorable house cat Misty for her check up this morning. Misty and I were warmly welcome, Misty is reluctant to begin with, but calm with the lovely vet, who is really patient and understanding, it was a very appreciated consultation and we both left extremely at ease, what a great bunch of people, manners are impeccable. I would highly recommend anyone to take their pet there without hesitation. Thank you for your understanding and great experience.

Customer service with telephonist Joanne was RUDE with dealing with query!
Pay for monthly deal and should be covered for 12 month of nexgard but because dog was wasn’t well and never took tablet through dinner am told I have pay for extra tablet. Even though website states covered for 12 month and doesn’t state it’s only 12 pills over the year

The staff are all kind and caring, both in person and over the phone. They saw my cat at very short notice in an emergency and liaised well with the small animal hospital when he needed transferred there. I order a prescription from them and they're always efficient!

I've been trying to get through to the vets for over an hour, non stop calling and the phone just keeps ringing out or goes to busy tone which is interesting as they're clearly NOT busy answering calls so I don't understand how the busy tone is ringing.
My dog is having breathing issues, I mad the vets aware of this this morning and they told me to call back if it gets worse or there's changes. Absolutely no response for over an hour, I have screenshots of my call logs to prove how I have been calling nonstop.
Unprofessional is an understatement.