Aquatiere

i purchased a saltless water softener from Aquatiere last year for a flat in the City of London which had very hard, very chalky water full of limescale. The 2 star rating reflects how the unit worked for me. It may work better or meet others' expectations more then mine

I have used a salt based water softener in my own home which I am very happy with but decided to give this version a try as it potentially has many advantages over a salt based version. I was hoping it would work as we wanted to use them in another development with several flats. These advantages include no salt requirement and no waste water. However my main concern was to reduce the amount of cleaning and scale build up in this newly refurbished flat including all of the new equipment (washing machine, immersion tank, taps, WC's etc). Unfortunately the unit did not meet my expectations. In fact although the water may have been slightly softer, I noticed (neither did the cleaners) no discernible difference to the level of staining, water marks, scale build up than before it was fitted. Simply put it didn't meet my expectations at all. I admit that I'm used to the very soft water that leaves no stains or build up whatsoever from a salt based unit and also the particular area and the building had particularly hard water.

After one year I received a refund of around 15% as a goodwill gesture from the company who did not request the unit back. I am not doubting the integrity of this firm or any of the people I dealt with. This product has its place in the market without a doubt. What I do want to point out to any other potential buyers is that you should make very sure what your actual expectations are before you purchase a saltless unit. You need to be fully clear and informed about how they work and what kind of results you should expect. I was obviously hoping for a bit more than I received and maybe I should have looked into the finer details a lot more before I purchased. But they are very, very different to salt based softeners

Recently bought an under sink filter - really tasting a difference in the quality of water. Great customer service, will be looking at other products to buy as I'm so happy with this one.

Good product and really good service!

We've installed dozens of Aquatiere and Pureau filters over the past years and have always been pleased with their performance. The really big thing for us is that they stop the build-up of limescale on internal plumbing components e.g. cylinders, immersion heaters, washing machines and thermostatic shower valves. But (as a previous reviewer correctly commented) limescale deposits will still form where exposed water droplets are allowed to sit and evaporate e.g. shower screens, tap/shower outlets and kettles. These are easier to remove than limescale deposits from unconditioned water, but they do occur. We explain this clearly to our clients prior to installation so that their expectations are properly managed. That said, to clean the shower screen, tiles and taps is a lot simpler - and less expensive - than changing a hot water cylinder for example!

Another benefit (compared to salt-based softeners) is that the water is great to drink and good for the garden too

Finally, we can't fault the service of Aquatiere. Always helpful and very quick delivery service. We plan to continue installing their water conditioners for the foreseeable future

Had an aquatiere whole house filter and softener for some years now and have loved it, just upgraded to the Pureau H+, wow what an improvement. Taste crystal clear water to drink and lovely soft water for washing. Absolutely brilliant.

very quick delivery to Eire with tracking. Installation is very easy and the unit and filters are very rebust. I have set the unit up with a by pass. Also I like the system of depressurizing each filter unit by pressing the red button making it possible to unscrew each unit to replace the filter. Naturally I have instantly noticed the diffence in taste of the water with H+

having researched the type of treatment for the incoming water I wanted the most effective way to both soften and filter the water enabling me to ensure optimum protection of my hot water system, appliances and great water to consume. The Pureau 2H+ gave me everything I wanted and after contacting the company I was sure this was the correct solution. Together with excellent technical support fast delivery and simple fixing instructions I installed the filter system early days yet but I am extremely happy with results so far

I ordered the Multi-Function Refillable Chrome Shower Handle filter. It is was such a disappointment considering Aquatier's (sold out) Premium Shower Handle with replaceable Filter worked so well.
The Multi-Function Refillable Chrome Shower Handle filter has a range of different settings, but none are really useful. What you want from a shower head is overall proper pressure, but with this you either get a few variations of weak pressure, or one setting with actual pressure, but it only comes from the centre of the shower head, which is uncomfortable and strange. Nothing you do with your shower taps changes the pressure of any of the settings.
The Premium Shower Handle with replaceable Filter didn't have this problem-it just worked as a normal shower head with normal pressure controlled by your taps.
My advice, wait until there is new stock of the Premium Shower Handle with replaceable Filter. The multi-function one is rubbish and after a week of use,I replaced it with something else.

Fitted with PUREAU1 whole house water filter - significant improvement of water taste. Noticeable reduction of water hardness. Scale reduction visible even on the kettle. After two months of usage I need to replace 3rd stage cartridge probably to very high water hardness in my area.