Focalflames fireplaces Ltd

Had a inset stove fitted today. Very pleased with the job done. Absolutely zero problems, thanks Steve for all your help and communication throughout being in contact with you. Very professional and Great price. Highly recommend to anyone looking for this type of work in the future.

Professional from start to finish .very polite and friendly staff . We had an Initial visit where I was offered lots of options to suit my needs. kept my house very clean and tidy throughout the installation . Full advice given on completion of how to use the fire and advice on care required to keep it in good condition for years to come .Very happy customer, hence this positive review.

Steve was very helpful with my requirements for a new 5kw wood burner
He tacked the install with a high level of professionalism and his knowledge of regulations is second to none. Would highly recommend his work for any Woodburner supply and install.

Not one for writing reviews normally, but felt compelled to comment on the professional work carried out by Steve and his colleague. Absolutely brilliant service, also the knowledge Steve had in explaining the best way to use the wood burner to get the most out of it was priceless advice. Would have no problem recommending these guys to anyone thinking of installing a wood burner.

Brilliant from start to finish. Highly knowledgeable, no pushy sales involved, totally customer focused. As they say on their website, they are engineers and this results in really impressive workmanship and service.Steve and Ollie worked quickly to install liner, woodburner, hearth and make good the surrounding area. Came with an absolute honest quote. The quality of the work is outstanding and they clearly pride themselves on this and in leaving everything clean and tidy. Totally recommend Focal Flames. Thankyou both.

Can not recommend enough. After another installer let me down at theist minute I messaged Steve fir some help and advise. This was all after hours and he couldn't have been more helpful. Less than 24hrs later he delivered all the parts I needed to complete the install.

Couldn’t recommend enough!! Very clean and thorough throughout the instillation. Pricing was very fair! Thank you for our burner.

Focal Flames have installed 2 wood burners in our home, one last year and the second last week. We are so pleased with both results. Steve takes pride in his work and recently, after working on our stone fireplace, advised an alternative stove than our original choice. We took his advice and we now have a much better one! He is on time, a good communicator patiently answering our multiple queries, and thoroughly cleans up when he’s finished Would we recommend him? Absolutely !!