The Light Centre Moorgate
114 London Wall, Moorgate, London EC2M 5QA, United Kingdom
4.5
30 reviews
8 comments
GW86+XW London, United Kingdom
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Monday: 7–21
Tuesday: 7–21
Wedneasday: 7–21
Thursday: 7–21
Friday: 7–21
Saturday: Close
Sunday: Close
Tuesday: 7–21
Wedneasday: 7–21
Thursday: 7–21
Friday: 7–21
Saturday: Close
Sunday: Close
Their phone was on loud during my appointment and messages were received on at least four occasions. I also got the feeling the therapist checked these messages while giving the treatment. Which I feel is unprofessional.
I had a leaflet from the shelves at the front of the centre which stated the price to be £60 for a 1hr deep tissue massage. There was also a new client discount of £10 for the first treatment (with this therapist). At reception I was charged £65. When I queried this there was a very awkward silence and the receptionist went to consult the therapist. She returned with a price of £55. Which was still a £5 overcharge. When I queried this again the response was the the therapists can basically make up their own prices.
-following this review I was contacted by the centre and therapist. I was given a full explanation and offered a complimentary treatment. I appreciate the time taken to respond. Thank you