The Swan
5 High St, Kibworth Harcourt, Kibworth Beauchamp, Leicester LE8 0LR, United Kingdom
4.3
197 reviews
8 comments
G2P4+VH Leicester, United Kingdom
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Monday: 16–23
Tuesday: 16–23
Wedneasday: 16–23
Thursday: 16–23
Friday: 15–23
Saturday: 12–23
Sunday: 12–19
Tuesday: 16–23
Wedneasday: 16–23
Thursday: 16–23
Friday: 15–23
Saturday: 12–23
Sunday: 12–19
Friendly , attentive staff. High standards of food and service. Good choice on the menu.
Nice interior furniture and layout.
I recommend The Swan. I'm going to return and try the evening and weekend times too.
I am sure I will enjoy them too. My notes will be updated.
Very poor service, frosty and ambivalent staff and an entrenched ‘I don’t want customers’ approach to running a pub.
Last orders prior to covid meant a fixed and regular closing time subject to a seriously quiet night. Since covid it means, nah we want to go home and you can too, go home. Twice I’ve bothered to walk here after work with guests and twice I’ve been told nope, closed. When was 19:30 a closing time??
Question: How can we give you money to help your post covid recovery if you close too early and stop us from spending with you? You can try the financial argument about staff costs and client sales but I’ve read your accounts. I’m looking forward to 2022’s as well. You’ve got a good nbv with cash in hand. Once I find the other pubs’ accounts I’ll update this post. You could stay open and breathe life back into this area. You received covid relief, and what, NOW you don’t want to be a pub?
If that is true and that you don’t want to be a pub, according to your accounts and those of your estates company and it’s holding company, I’d suggest the rot appears some time around 2015. Gosh, what a fall from the heady, full pub, happy customers and full tills of way back when you’ve managed to turn away. Those cash tills don’t ring like they did once…we can see, online for free!!!!
Won’t labour the details, but it’s not rocket science to develop a guess as to why you’ve declined…(obvs company info free and online these days). Or fix it and stay open and attract guests by allowing custom????
The fourth most popular attraction in Leicestershire has the most unwelcoming, the most client inconveniencing and consumer sovereignty contra view of service I’ve encountered in years.
Thanks for nothing, twice over.