The Royal Oak Holmbury St Mary
Felday Glade, Dorking RH5 6PF, United Kingdom
4.4
431 reviews
8 comments
5HQP+GC Dorking, United Kingdom
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Monday: 11–23
Tuesday: 11–23
Wedneasday: 11–23
Thursday: 11–23
Friday: 11–23
Saturday: 11–23
Sunday: 11–22
Tuesday: 11–23
Wedneasday: 11–23
Thursday: 11–23
Friday: 11–23
Saturday: 11–23
Sunday: 11–22
Whilst out mountain biking on Leith Hill, we always have lunch here. It is such a great little country pub that is always friendly, welcoming, warm and full of great beer and food.
I believe they are connected to big smoke brewery which do great beers. I had the Citra Pale ale this time.
They do a fantastic week day meal deal, 2 for 1 pizzas!!! And they are cracking pizzas. Would definitely highly recommend.
We have also had a Sunday lunch here in the past and this was also great.
One of my favourite local pubs this.
However, it did not live up to our expectations. When we arrived, we were not shown where our table was and had to go and receive our own menus. We then placed our order and had to wait 1 hour and 15 mins (order placed c.13:20 and food arrived c. 14.35). We had to ask politely where the food was after an hour and the waiter told us that there was one more table in front of us. Only then, did he give meals to the table next to us who arrived 15 minutes after we placed our order! When the food finally arrived, the roast veg was raw and the chicken dry. Nobody checked if the food was any good, nor did anyone come to check if we wanted any more drinks. I had to go downstairs to ask for water for the table.
There was only one apology for the lateness of the meal (only after we asked where the food was), and nothing was taken off the order, despite the complete lack of service and 1hr 15min wait for substandard food .
I completely understand that this is the busiest time of the day, week and year! Further too, I understand that you had a large table of 20 beside us. However, I do believe that you should not have accepted our booking if you could not have fulfilled the service and standard of food that you aim for. Do not just aim to completely fill out the restaurant if you do not have the staff and kitchen to be able to satisfy the customers!