The Coach & Horses
The Coach and Horses, The Grn, Croxley Green, Rickmansworth WD3 3HX, United Kingdom
4.2
386 reviews
8 comments
MG2V+4Q Rickmansworth, United Kingdom
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Monday: 12–23
Tuesday: 12–23
Wedneasday: 11–23
Thursday: 11–23
Sunday: 11–22
Tuesday: 12–23
Wedneasday: 11–23
Thursday: 11–23
Sunday: 11–22
After the coach & horses in Rickmansworth messed around with a booking made 3 weeks prior we called up the one in croxley and they were able to take our booking with just an hours notice. The staff were super friendly and they looked after us well. The beer garden is kid and dog friendly too 👍
We were happy before we'd even eaten and the food was just as good as the service.
Scotch egg - OUTSTANDING! Roast beef, delicious. Cheesecake, very good quality.
Looking forward to returning!
We went for a nice roast dinner ( or so I thought it would be ) placed our order, when our food arrived, I had ordered the roast chicken. It arrived I proceeded to cut into the chicken to find that it wasn't not cooked properly. I called the waiter over and explained that it wasn't quite cooked. He took my plate away. Leaving my husband's and sons dinner. The manageress returned quickly to our table and said " the thing is with our chicken we check it with a thermometer. So it is good". I explained that the thermometer does not tell you when it is cooked. It only tells you it's hot. Although many people refer to this as a good method for telling when something is cooked. However after cutting into it you could clearly tell that it wasn't cooked. After I said this I was asked with attitude " want something else then". After this response I said no and we will be leaving. We gathered our belongings and proceeded to exit. Where as we left, disgusting looks were given to us by the staff gathered around the bar. I stated to them that we would not be returning. In this current climate you would think that customer service would be of a great importance, and food should be cooked for customers. Especially as the catering industry is apparently struggling. My husband is a fully qualified chef and he would never of sent this uncooked food out, and certainly would not of given attitude, when it wasn't upto their normal standard, or for that matter an edible standard. Disappointing and disgraceful. We will not be back.