The Fox & Hounds

The place is very good, the food is delicious and drinks are good, the staff are very kind and friendly

Visited here twice In one week , the Thai food is absolutely amazing, really fresh, great prices .lovely atmosphere, great friendly staff.
Would highly recommend 👌

Ate there last night (13th Dec). Food was actually really good but the service really let the whole experience down.

The woman with brown hair that served us started out friendly. She brought the menus over and took our drinks order. We were too busy chatting and catching up and hadn't had a chance to look at the menu yet, she comes over to take the order and we say 'oh sorry we've not even looked!' and she rolls her eyes and walks off.

Then one of the dishes hasn't arrived and we ask for it's whereabouts, she says 'oh the crispy chilli beef takes a bit longer so it's always out last'. Fair enough, but surely the chefs know that and can time things so they all come out together? Seemed like an odd excuse.

Then once we'd finished and before the plates had even been collected she brings the bill over without us asking, or her asking if we want anything else. It felt like a very obvious 'we want you to leave now' move.

THEN she comes to take payment immediately after before we've even had a chance to look at the bill and STILL as plates were being gathered! We apologise for some reason and say that we'd just like to check it and sort ourselves out. So she rolls her eyes AGAIN and walks off, stands in a doorway giving us daggers. She then sends her colleague over to take payment knowing that had she come back herself we'd have asked what her problem was.

Once paid, we go to leave and she stands at the bar looking away. One of the barmen says thanks and she still doesn't turn around to see who's leaving and thank them for paying her wages.

Overall the food was great, we ordered a considerable amount and we were nothing but courteous and polite throughout. We honestly don't understand what this woman's problem was, but it spoilt the entire experience. Rolling your eyes to your customers because they're not ready the second you want something is not what you would call professional.

I'll definitely be taking my business elsewhere as good food will only get you so much grace with me. Being rude and pushy with your customers is really poor customer service and I hope this woman understands that maybe this job isn't for her if she's going to act that way. Wish we hadn't paid the service charge but we just wanted to leave by that point.

We booked in advance 12 people (group walkers). Service was brilliant, food was lovely. Only negative point is very cold where we were sitting upstairs.

8 of us arrived for an evening meal (6PM), no tables available as football being shown. Many tables had single men with a beer sitting at them. We had to leave after waiting 20 minutes. No tables or movement forthcoming! We have eaten here before and enjoyed doing so! Shame they don't take bookings.

Lovely pub with a great atmosphere. The owner is very welcoming and the beer is top notch. Highly recommended!

Lovely heated outside seating area, friendly staff and the most amazing/authentic food.

We had the chicken satay skewers, chicken parcels and the massaman curry - so so good!

Owner always greet you and friendly, quiet enviroment during day and busy at night. Thai food served here as Joy of Thai restaurant. Good Thai foods and reasonably cheap with portion you can share if you are not that hungry. Lunch served at noon at bar area and evening at top floor separated with bar which busy every evening.
During COVID the area set a giant tippy in the garden.