Hideout
Castle Grn, Taunton TA1 4AE, United Kingdom
4.2
604 reviews
8 comments
2V8W+38 Taunton, United Kingdom
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Monday: 12–23
Tuesday: 12–23
Wedneasday: 12–23
Thursday: 12–23
Sunday: 12–23
Tuesday: 12–23
Wedneasday: 12–23
Thursday: 12–23
Sunday: 12–23
We were given 1 free drink each and 33% discount for the trouble. Other drinks were very overpriced - 8.80 for a double gin and lemonade.
It took 2 hours for the food to arrive, and when it did the burgers and fries were luke warm but burgers were also overcooked. Onion rings were very pale and wet.
There was only one chef, one waitress and one bartender (+trainee) that I could see.
We complained about the wait time and quality of food but the staff were unable to give us any further discount. Whilst the waiting staff were apologetic and pleasant, the food was beyond sub-par.
A very disappointing leaving meal for two of our colleagues.
I, among others, will not be returning. This place needs a massive overhaul in the way its staffed and managed.
The hideout was one of my favourite restaurants in town for food and drinks up unti about 6 or so months ago. Previously the hideout would have served delicious food and plenty of it. Raving about the food to my family and friends I took my family there for a meal about 4 months ago and it was terrible. There was barely any food on the plate!, they had barely any of the meals available to order. It was just a disaster.
I thought it was a one off as it was later in the day on a Sunday, so let it go. However went there again tonight and a similar thing happened. Arrived and the notice said serving food from 5:30 onwards (what's that all about???)
Partner ordered a platter for two and there was barely anything on the plate. Quality of food looked very poor and was missing a few items.
It very quickly went from being my favourite place to never wanting to eat there again.
A real shame because the place is decorated beautifully, a really good atmosphere and games. Just a shame the food let's the place down !
that all about