Nuffield Health Romford Fitness & Wellbeing Gym

Disgusting gym! Paying £63 per month and yet the gym cant afford a cleaner! Hygienic levels in this gym are well below the normal standards, staff are carless and the management level is a joke, from front of house to the general manager! The weight scales are from the 1960s and it don't even work. Avoid this gym even if they offer your two months free membership!

I joined with my wife, whilst we were on holiday, which seemed a great idea when sitting beside a pool in Greece. Anyway, we went in today, very friendly and helpful staff at the reception. Couldn't have been any more friendly and helpful. Great facilities too, very clean and a great selection of modern equipment. Thoroughly enjoyed our first session.

Wanted to put a 5 star review up regarding Serena one of the PT at Nuffield Romford. She was amazing and although I could not take her support on as my PT at this time if you are financially able to I would recommend her . She has a wonderful manner, she listens to you and gave me a detailed structure to follow to help improve my fitness - I am very unfit currently. So if you get the chance ask for Serena as she is an amazing asset to the gym . And she always has a smile a friendly word and offers support and advice to those in the gym x

What an awful place. Since Nuffield have taken this gym over there has been an increase by nearly 30 quid a month in the last 7 years from 35 to 62 a month just for this one gym.
The management have decreased opening hours and the procurement is shocking.
Nuffield allow members and staff to walk around the gym floor using phones, almost knocking into people.
My advice would to not use nuffield. You can't complain to senior managers as everything gets referred back down to romford. It appears that the owners of nuffield are running the romford gym to the ground with zero investment and constantly increasing member prices, only to get less.

The staff at the Romford gym are great and friendly but the issues at the gym and other nuffields go above the site management.
Head office need to sort the issues out.

I had a lovely facial today with Jenny. Very professional beautician explaining what treatments would be good following my concerns regarding my skin. Brilliant results and would highly recommend 5*

Nice Gym although staff can come across as clueless when questions are asked re classes, activities and so on. The exercise equipment is clean and well kept unlike the toilets and changing rooms. The toilets has no hand dryer only tissue if lucky placed at the side. Soap to wash hands is a hit and miss, the condition does not match with the price I pay monthly. Jacuzzi removed despite contract price staying the same. Walls with cracks, faulty showers Best thing about Nuffield is the Sauna and steam room....shame so much potential

I have never understood joining fees. Paying customers should be welcomed with open arms. Pay to use facilities, yes, but a joining fee is purely an age old customer scam. I have to pay £30 for the gym to take monthly moneys from me, it's ancient insanity and very off putting. This is why, in the very long run, customers look elsewhere and gyms slowly rot into oblivion.

This place has been change a lot within new management. Not for a good unfortunatelly. Many staff left, hygiene standard below basics. Swimming pool filtering system has not been change since opening. Very rude managment- Ignorants. so many things to improve to get reduced direct discrimination . Try to avoid - not worth that many especially for always faults spa facialities