Nuffield Health Aylesbury Fitness & Wellbeing Gym

Increased from 1 to 3 stars as the staff here are mostly excellent, friendly and attentive.
Use this gym a lot using as a non-member. I sadly wouldn't join unless they sort many things out. Cleanliness is the main problem.
Firstly I went here first about 15 years ago and 95% of the centre is identical. The equipment is rusty (yes from sweat not because it is deep cleaned); the showers are encrusted with limescale; the TV connection sounds as if you have plugged into your slightly broken Walkman from 1992. The need for refurbishment is beyond believable. Although Nuffield states as 'not for profit' I have no idea where they are reinvesting their money.
Sadly the greatest criticism is the cleanliness of some areas. Particuarly the changing areas. Management - some of your cleaners are great, others are simply not suitable. This is sold as a premium gym and requires attention to detail. Spraying a hose at a shower is not cleaning it (just an example). The walls of the steam room are slimy. A once daily clean is simple unsuitable with the volume of users.
Ironically I won't stop coming to the gym because it has a steam room, sauna, and pool (the latter of which nearly always has an aroma of urine as you walk in). But until there is drastic change I would never commit to membership.
Is there any pride of the management here because sadly it seems like neglected and dilapidated leisure centre not a premium health club...?
I never attach pictures to a review but these were taken after watching the same areas for over a month not get touched.
Please sort it out as you are treating all your customers very unfairly.

This is an excellent Gym and great facilities. More importantly though, the staff, PT’s are all amazing. Very helpful. 5 ⭐️’s to each of them.

Welcomed as a new member of Nuffield Health Aylesbury with a £100 parking fine for using the free gym car park. Apparently you have to log your reg number at reception, but nobody told me that, and then Nuffield Health refused to remove the fine without charging me a £10 admin fee.

Today Oliwia helped me sign up as a member, she was so helpful and polite! What a lovely experience. Now to get to work!💪🏽🏋🏼‍♀️

I've been a member for 9 weeks, always greeted with a friendly welcoming smile and 'hello'. Everywhere seems clean and looked after. I've used the gym, swimming pool, sauna and attended yoga classes.
The pool doesn’t have a lifeguard unless there are children present, both of which I found surprising.

No idea why it's necessary for a parking company to oversee the car park. If you forget to sign in and are there more than 3 hours, look forward to an extortionate parking fine!

Beyond this, any negatives are about other members rather than Nuffield but they could do more to encourage member etiquette ie... ask users with long hair to tie it up when entering the pool, I don't want someone else's hair on me while I'm swimming.
Enforce the no mobile phones poolside rule.
Use appropriate swimming lanes.

Decent enough but not top tier by any stretch.

I mostly use the gym which is ok but it’s more like a nice hotel gym than a proper gym. Most equipment is very dated and there’s just not a lot of it. Cardio area is massive and usually less than 10% occupied and generally there’s only 1 of each exercise in the weights machines. Free weights area is also very cramped and recently they’ve started putting the weights at odd places all around the gym rather than near the weights area.

Generally don’t find the PT’s in the gym very welcoming at all, primarily the male ones. One in particular will scream and generally be very loud while working out which in a fairly quiet health club type gym is a bit strange and gets noticed by the whole room.

I get the half price discount through my insurance and for that it’s ok at best. It wouldn’t be anywhere near the quality a full membership costs.

Would likely leave if it wasn’t conveniently located for me.

Been a member 4 years and only continue as it’s convenient to walk to.
This Place is consistently dirty I find and the pool area frequently smells of urine. Previously found puddles of urine in the changing rooms and informed staff who seemed unsurprised suggesting this is a somewhat a regular occurrence.
Staff are fairly friendly. Other members not so much. Find them selfish and rude, unwilling to share space or equipment. More presence from staff in gym areas and encouragement to members to behave appropriately would be beneficial. Especially regarding phone use pool side which I have frequently reported to reception having witnessed members filming when children are swimming which I find very uncomfortable.
Overall not worth cost at all. Go there to relax and often leave more het up and anxious over what I’ve seen or experienced. Have previously tried to give feedback via email but have been told I am wrong by the manager who is unwilling to listen to any constructive criticism or suggestions.
Also expect them to be without hot water at least once a month!!!!

It’s an “ok” Nuffield.
Staff are pleasant
Unlike previous comments ,I do find the Club really clean. Public areas and changing rooms are regularly cleaned.
The gym floor itself is OK
As I type I am on a cross trainer that is probably over 10 years old. CV equipment is really dated .
It would appear to me that whole establishment would benefit from an upgrade.
Pool
Is good and clean.
Steam and sauna likewise.