énergie Fitness Lincoln

The worst management ever, so incredibly rude calling me a little girl and undermining my intelligence. Owner even turned up to my house without prior notice! Awful gym, the face ID thing is always faulty and half the equipment is fixed with duct tape and hope. They never email you, they just expect you to always be available via phone call. Clueless manager and even the staff don't know what they're doing. Gym is fine when it's quiet, but if you want effective customer service you're better of elsewhere. Even Lincoln City is much nicer in terms of customer service, go there instead!

When I first joined energie fitness I left a review basically saying it's an adequate gym for the price but could do with a good clean (in a nut shell).
Since this review I have seen the gym improve week to week!
The cleanliness is much improved, the equipment, if broken is fixed within a timely manner and the staff who I have got to know are warm and friendly.
The main reason I wanted to leave this review is because of soap!

Yes soap!

Such a small detail, however when I mentioned it had ran out in the ladies the response I initially got was that "there is hand sanitiser avaliable to use"
Personally I like to wash my hands with good old fashioned soap and water. Anyway I let the staff know and explained sanitiser doesn't remove the black marks off my hands from the rubber on the weights and kind of left it at that.

Today (the next day) I walk in and I am assured there is now soap in the toilets.

What a service! Going over and above for their members.

Much appreciated Thank you energie fitness

It's a good gym, not a bad price. 24/7 aces via facial recognition, group classes included on middle tier and upwards memberships.

After being a daily going member for 2 years, paying full membership through the pandemic when the gym was closed to ensure its survival, I found myself greeted today by the awful customer skills of Energies manager. After a period of time off the gym I decided to go in today on a guest pass to consider rejoining and I was told because I was a former member I couldn’t use the pass and had to pay £10. I’m sorry but it’s not just the cost, it was the awful personal skills of the manager, rude, unwelcoming and quite frankly, ungrateful for even having someone walk into the gym.

I will never rejoin this gym and will be deterring ever gym going person I know from now on.

Shame really, another Lincoln business poorly managed. I hope it shuts down.

It’s a decent gym but That’s all I can really say about it. The staff are always kind and the managers are nice. As someone as has said, you pay for what you get. Some of the equipment has been broke with a ‘temporary fix’ for months without any look of being properly fixed. Things as small as the benches not having proper knobs to adjust them to bigger things such as the hamstring curls missing half the machine and being covered up with tape. If they managed to sort the problems then I would happily give a higher rating but until then it’s average at best

Been using it for nearly a month now; super clean and not massively busy, which is excellent. Loads of machines and equipment to use. Cheap for students. The staff are super friendly and always helpful. They just need to pay for premium on Spotify 🤣

As the old saying goes, you get what you pay for.
The equipment isn't in the best condition, the changing rooms are a bit grufty and often locked, leaving only 1 disabled toilet and shower available in the entire building. Also as far as I can tell, the air conditioning/heating is switched off out of peak hours, so it's either freezing cold or red hot depending on the time of year.
That said, it's 10 quid a month cheaper than any other gym in Lincoln so while I'm happy to put up with these minor inconveniences for the sake of a tenner a month (protein powder ain't cheap), not all of you will.

Good equipment, just a massive shame that the membership has been such a pain. No online access to the online classes despite paying extra, have had help from the manager of the online and still nothing sorted. Was told in the gym they'd refer my account to the manager, nothing sorted. Try to cancel to restart my membership and was told I'd been called when it had worked... 4 days later no call and found out the cancellation was for over a month later. Just such a faff. All I want to do is some online yoga but after a month I'm still chasing to figure out why I can't.