The Fitness Hub Chepstow

Love this gym. Staff are amazing and the classes are awesome. Love this place. Atmosphere is fab and everyone is so friendly and welcoming. It feels very inclusive of everyone. Xx

Great friendly gym, pretty much has everything you need 👍

Honestly one of the best gyms around, staff and clients are all so super friendly and helpful nothing is to much if you have a question.

Being a women gyms and weight areas always scared me, but honestly feel so comfortable and confident here. It's a great non-judgemental environment, Credit to Claire and the Hub Team.

Best gym in chepstow! Friendly staff, good quality equipment and always clean.

Lots of new equipment in the gym. You need a pound coin for the lockers

I've been going to the Hub for about 2 years now. It's only now I'm starting to realise the little flaws. The staff who run the reception desk are always lovely, and friendly, and the over all atmosphere in the gym is great. I have no issues with the equipment. Other than the fact, they don't seem to use to space they have wisely. Lack of benches (including only one bench press), unless you take time setting up underneath the squat racks.

However, the floor seems to forever be wet in the evenings. I believe the staff are asked to mop the floor whilst people are still using the gym, this doesn't seem safe in my opinion, constantly slipping whilst doing certain exercises! No A/C built in, so in the summer it's brutal in there. Lightening was an issue but they've recently changed the lightening which is great, but they also don't seem to use all lights accordingly in the evenings, so it's still quite dim. Opening hours are poor on the weekends, a lot of people work busy hours in the weekdays and would appreciate a gym session on a Saturday evening but that isn't an option at the Hub as they close at 5pm Sat's and 3pm Sunday. So membership price seems a bit steep for what you get. However, I throughly enjoy how friendly it is inside the gym, and the staff are always happy to help with the equipment.

Small two floor gym. Separate cardio, free weights, cable and crossfit/bar areas. Large studio too. Would come here again has everything you need for almost any session.

Really disappointed with the Hub.

I have been a member since February 2020. Of course, it is beyond the Hub’s control that the gym has been closed for a large amount of last year and this year.

However, it is also reasonable that if members have completed the 12 month’s of their minimum term with the gym in that time, they should reasonably be allowed to cancel their contract.

To be forced to pay for membership until December 2021, 10 months over the minimum term, just to be able to cancel is wholly unreasonable and very money grabbing of the gym.

I would not recommend the Hub or Debit Finance.