TGI Fridays - Watford North
859 St Albans Rd, Watford WD25 0LH, United Kingdom
3.9
1 reviews
8 comments
MJR7+JF Watford, United Kingdom
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Monday: 11–22
Tuesday: 11–22
Wedneasday: 11–22
Thursday: 11–22
Friday: 11–23
Saturday: 11–23
Sunday: 11–22
Tuesday: 11–22
Wedneasday: 11–22
Thursday: 11–22
Friday: 11–23
Saturday: 11–23
Sunday: 11–22
My partner received his meal -proper sized rack, mine was noticeably smaller; 30% smaller. I complained to the manager Mark, and instead of fixing the problem and try to make me, the customer feel better by apologising and giving a real good will gesture he chose to give me a lesson in the anatomy of animals. A half rack is £18. Seeing that I was upset he offered £2 discount! What a horrible experience! Mark could have easily de-escalated the situation with a customer- he chose not to!
We were served by Sienna who was absolutely lovely from start to finish. She checked on us numerous times to make sure we were ok and to see if we needed anything further. Our drinks were refilled promptly without even needing to ask and the food was amazing.
One of the managers, Vince, also checked on us to make sure we were being looked after which was really nice and even brought over an extra chair to ensure the babys car seat was safely off the floor and in the corner away from anyone passing with hot food/drink etc.
At the end of our meal, the staff surprised my sister with a cake and their famous birthday sing song. Which was the perfect little touch to end the evening.
The whole atmosphere was lovely right from the beginning and made for a perfect first evening out after having baby. Thank you TGI Fridays Watford xxx
The food however is poor. It all seems very deep fried - looks great but poor taste
It’s crazy busy - kids running around when we went
Good parking but in an odd location