Zaks Poringland Diner

We booked a table for 12 which was quite cramped. Staff efficient and friendly, just lacked fine details eg: food came out but no cutlery or napkins so had to call waitress over then wait for these while food was getting cold. Asked for sauces which took ages to arrive. Meals were ok, I feel the burgers are not as tasty as they used to be. I had heard they buy them from 'burgers plus' rather than making their own. Burger didnt taste freshly made, more like a processed burger, I wonder if they come in frozen🤔. It's so easy to make homemade burgers so not sure why this cant be done especially when paying £13!
Overall we enjoyed the evening but more attention to the basics would be appreciated.

Me and my partner are regular customers here. We have two other Zaks closer to home for us, but we will always return to this restaurant because the staff are so friendly and the food is just so much better here. It's our favourite place to come and we highly recommend this Zaks in particular to others.

We left this evening after being served by a lovely person called Jemima. She was super duper friendly, and just all round lovely. A real credit to your team at Poringland Zaks. Thanks again guys for a lovely dinner! Will be seeing you all soon 🐷

Food was absolutely delicious, the portion are huge and at a decent price. A lovely restaurant with a vast choice of dishes

The food was amazing. Huge servings and really tasty.
The vegetarian & vegan options are probably the best I've ever seen. There were so many options for burgers that it was hard to choose.
Not a huge range of desserts but what we ordered were very nice.
We all enjoyed the food (2 adults 2 children) and will definitely be returning.
The only reason I didn't give it 5 stars was because the chairs are extremely uncomfortable!! 😐

Absolutely incredible experience at Zak’s Poringland! Atmosphere was lovely and the food was absolutely delicious. The vegan menu was huge with so many super tasty choices, I never knew a peanut butter burger could be so good. Our server, I believe her name was Jem, let us know we could have shakes, pancakes and she’d be able to tweek other desserts for us too! Couldn’t have been served by someone better, she was amazing, we hope we’re served by her again! Please put the other options on the menu so more vegans know, it’ll be a great success! We’ll be back for more soon, thank you Zak’s! 😋

Food was great as ever from Zaks, the portions sizes have been reduced.
The burgers used to be really large with the buns etc, now it's just a little bigger than a big mac. Staff friendly well the one we had was. Can't say if they was understaffed or couldn't be bothered, but did take a long time to get a seat even though we had booked, then to get the bill. First time at this Zak's would go again.

Great service, didn't book easily got us a table, food was so nice, we both cleared our plates. Excellent song choices. We didn't realise until the bill came that we came on a deal day and ended up getting 2-4-1 on the burgers so that was a great surprise😊

Best place to eat in Norfolk. Been twice now and absolutely loved it every time, would not hesitate at all to drive 40 mins here! The most amazing vegan/veggie options especially the burgers, the moving mountains patty tastes just like beef and my partner who got the meat burger said mine was better. Does not feel like you’re missing out in the group at all as there’s just as many delicious vegan options. Staff always friendly and pretty decor. Get the booths if you can😍Bringing all my friends here for sure