OK Diner
Northop Hall, Mold CH7 6HB, United Kingdom
4.1
2 reviews
8 comments
5WR9+R8 Mold, United Kingdom
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Monday: 9–20
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–20
Saturday: 9–20
Sunday: 9–20
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–20
Saturday: 9–20
Sunday: 9–20
I've never tried the deserts but this time opted for a warm chocolate brownie with ice cream and it was gorgeous!
The past couple of times we have gone, we have loved food however, service has not been the best:
- Lots of staff absence on one visit so left a huge queue outside and only sat a few tables. I understand this couldn't be helped but would think they would at least sit people down and give them a drink with explanation its a slow service and big wait.
- No wait to go in this time however, service was hit and miss. First drinks came quick but they did not come back to offer refill (empty glasses visible on end of table). Tried to get their attention a couple of times but they ignored (definitely saw us) so hubby ended up taking glasses to them and bringing the refills back. They also forgot to bring my fries out so asked for them and they proceeded to forget again so had to go up and ask for them again. Fries finally arrived when family had finished their meals. I wouldn't say this was a lack of staff as they were quick enough to take the food order, bring bill and clear table as soon as we stood to go.
We have had other occasions where the staff have been attentive and made us feel welcome.
Few bits of customer service to improve, bits that seem to have gone downhill over past couple of years. 3 stars as varied experiences here.
The refill coffee was pleasant and the all day breakfast was a good buy. The fried egg whites were a bit odd though .
I didn't look for vegetarian options but there were lots of pancakes and toppings to choose from . The decor was ' typical ' ( what British people think ) American coffee shop and had lots of posters and signs I'd like to have .
There was also a clown face that you could take your photo through...but it was blocked off by high chairs where you would have to stand . A little disappointing for this big kid.
I wouldn't go out deliberately to eat there but I might drop in again if I was passing to sample the pancakes .