ZAPspace Trampoline Park

Kids had lots of fun. Great place. Best value for money. Will definitely visit again.

Excellent customer service at the entrance, completely spoilt it in the main hall reception where they gave me a visibly smaller sized socks than size 7 (L written on it). Accepted it thinking when I put it on it will snugly fit.

Socks - atrocious sales/customer service
Firstly you have to pay £2.50 out pair which I felt was too expensive considering they gave me poor quality material. It kept coming off at the trampolines and after visiting the reception the female staff, with the two male staff (later found to be the supervisors) looking on in apparent carelessness and not their problem attitude, stated "it's size L so it's right size". Furthermore, she used the standard "no one else complained" as if I am there to witness others complaining to counter back this pathetic argument.

Activities
The trampolines and the range of just over 5-6 unique activity areas were ok - standard for children and even some for adults. Some of the sponge cuboids were worn out, however, they did have sprung material at the base so it's safe. Be careful of losing your socks - poorer quality than those supplied or sold at the nearest East Ham competitor Flip Out.

Good for children
Good place for the children to release their energy with standing and seating areas for most of the activity areas. Staff are visible in the areas, however, it is still advised for parents or carers to supervise nearby rather than in the spectator areas.

Toilet
Didn't visit the toilet area as the floor itself was dirty, and with other reviews of the dirtiness of the area I didn't risk it.

No shoe zone
There was no markings where no shoes are allowed as I saw parents go up to staircase where the trampolines begin with their outside shoes on even though there was a platform with the shoe lockers and shoe shelves that anyone can help themselves to - no security at all so be careful.

Loved it. Good value, especially with vouchers. Plenty to do. Everything is in good condition. You can wear trampoline socks from other parks which is unusual and saves a little fortune! Drop slide, foam pit, basketball and dodge ball areas etc all great, very very happy children!
We had one problem (a totally inappropriate track came on the speakers) and the member of staff dealt with it immediately, radioed through and it stopped within seconds. Have been several times before and will definitely be back.

It was a great family day out. The family thoroughly enjoyed it. It was local and convenient to get to.

Really good for kids to enjoy. I enjoyed it myself but toilets were dirty smelly and broken. Staff need to clean it up. Won't be going back there until they learn how to take care of their facilities. A lot of people have to go out of the building to a near by cafe to use a toilet. And the drop slide has to much friction they need to make it slidy. Poor quality.

Late review
My daughter held her 9th birthday here and everything was absolutely perfect.
Best party ever she said afterwards. We had the sky room and nothing was too much trouble for the staff. The children had a fabulous time on the trampolines and the party room was after jumping. We had asked for additional pizzas in advance (for the parents) and there was plenty of party food including Nuggets chips, sandwiches and pizzas. There was balloon modelling, face painting and music. Erin wants to have her next party there again.
Thank you all @ ZapSpace.

Amazing place to have fun with your friends. Definitely the money and time worth it. And the staff are really kind and helpful. Look no further than Zapspace.

Invited to a birthday party today. Ok trampoline park. Bit old I guess. The toilets were horrible very dirty and either no toilet seats or broken ones. Kids had fun though. Zap space management sorry for being honest but you guys need to spend money on over all improvement. Entrance looked initially like a run down shady place but after entering the trampoline area it was not that bad. And the sitting area was quite cold.