ChesterGates Veterinary Specialists

Recently had an incident with my golden retriever and Rogue was rushed here. They were so accommodating and made me feel so calm with everything going on.

I wouldn't have been happier anywhere else.

Daisy recently had spinal surgery under the care of your neurology team. From your receptionists onwards I had so much confidence in the care that she received. Everything was explained so clearly that I fully understood the surgery -benefits/risks, potential complications. Even when I was at home and rang for updates people took the time to go through things. When she was discharged I was given clear instructions but knew that if I had a query I could just ring up. Thank you for a fantastic service.

We were referred here from our local vet hospital and thank the stars we were. The level of care and affection to our cat Gem was second to none. Sadly we confirmed our fears and our little princess had to be let go and allowed to stay asleep due to brain cancer. The mri although expensive gave the correct diagnosis and allowed us to do what was best for her. Simonea was the best vet I have had the pleasure to meet. He was the right person at the right time, who gave us the truth of the diagnosis in a heartfelt sympathetic manner allowing us to accept the truth. We got to say goodbye to Gem and hold here little paws till the end. The after care was also fantastic and we took up the option of cremation and a curved cat casket and a week later we brought Gem back home. Thankyou to all the staff from receptionist to specialist vets you are amazing.

The emergency service Medivet provided by this vet out of hours needs to be investigated. These people do not care about animals and they traumatised my whole family with the way they treated my pet and us. I do not recommend you go here or use the emergency service. If Chestergates do not want this to reflect on them they need to stop using these untrained vets. Making someone stand outside and missing their pets last moments is unforgiveable. Not to mention vets running screaming at you in front of a disabled child, i could go on but its too upsetting.

Spent 7 hours diagnosing a sore throat. Thats right SEVEN hours. So obviously my puppy has just been sat in a cage there for hours and hours along with all the others. And then to charge me a fortune on top. N E V E R again.

My Wilba has had surgery in on a slipped disk, the care was fantastic and the were very understanding of our situation as a family. Wilba has a bit to go before she's fully recovered but the care she has received is second to none!

Can't thank the mi night vet team enough at chestergates I rushed my dog here to be seen here unfortunately she didn't make it in time passing minutes before we got to them they have been more than helpful at such a difficult time I can't remeber the lovley ladies name that helped carry my pooch from the car gave us comfort to leave are beloved pet with them with a fast cremation service at hand thank you x

Thank you Angels to help me say goodbye to Pysiek last night. I'm sorry I didn't get names but I send hugs to all of you on night shift on 04/01/22.
As always exceptional professionalism but what most important Angels hearts being with me and Pysiek in last moments saying goodbye and see you on rainbow Bridge. 😢